Restaurant Operations Manager
3 weeks ago
At Flat Iron, we're passionate about making remarkable steak accessible to all. Our mission is to provide an exceptional dining experience for our guests, and we're looking for a talented General Manager to join our team.
Salary and BenefitsWe offer a competitive salary of £52,000 plus 20% bonus (up to £9,900), as well as a range of benefits including tronc, Work-life balance, Training and development opportunities, Employee Assistance Programme, Flat Iron Black Card, Wagestream, and Formal qualifications.
Job DescriptionWe're looking for a Restaurant Operations Manager who shares our passion for delivering exceptional customer service and creating a welcoming atmosphere in our restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of one of our venues, ensuring that every guest leaves feeling satisfied and wanting to return.
Key Responsibilities- Schedule staff and manage rotas to ensure optimal staffing levels
- Monitor sales performance and identify opportunities for growth
- Implement new procedures and initiatives to improve efficiency and customer satisfaction
- Maintain high standards of food quality and presentation
- Lead by example and motivate your team to deliver excellent service
To be successful in this role, you'll need to have:
- Proven experience in a senior hospitality management role
- Excellent communication and leadership skills
- A passion for delivering exceptional customer service
- Able to work under pressure and make quick decisions
At Flat Iron, we're proud of our award-winning culture and reputation for excellence. We offer a supportive and inclusive environment where you can grow and develop your career. Plus, with our amazing team of people, we know you'll love working here
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