Restaurant Operations Manager

3 weeks ago


London, Greater London, United Kingdom Flat Iron Full time
About Us

At Flat Iron, we're passionate about making remarkable steak accessible to all. Our mission is to provide an exceptional dining experience for our guests, and we're looking for a talented General Manager to join our team.

Salary and Benefits

We offer a competitive salary of £52,000 plus 20% bonus (up to £9,900), as well as a range of benefits including tronc, Work-life balance, Training and development opportunities, Employee Assistance Programme, Flat Iron Black Card, Wagestream, and Formal qualifications.

Job Description

We're looking for a Restaurant Operations Manager who shares our passion for delivering exceptional customer service and creating a welcoming atmosphere in our restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of one of our venues, ensuring that every guest leaves feeling satisfied and wanting to return.

Key Responsibilities
  1. Schedule staff and manage rotas to ensure optimal staffing levels
  2. Monitor sales performance and identify opportunities for growth
  3. Implement new procedures and initiatives to improve efficiency and customer satisfaction
  4. Maintain high standards of food quality and presentation
  5. Lead by example and motivate your team to deliver excellent service
Requirements

To be successful in this role, you'll need to have:

  • Proven experience in a senior hospitality management role
  • Excellent communication and leadership skills
  • A passion for delivering exceptional customer service
  • Able to work under pressure and make quick decisions
Why Join Us?

At Flat Iron, we're proud of our award-winning culture and reputation for excellence. We offer a supportive and inclusive environment where you can grow and develop your career. Plus, with our amazing team of people, we know you'll love working here



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