Medical Cannabis Operations Coordinator

1 week ago


Reading, Reading, United Kingdom Montu Full time
About Montu

Montu is a pioneering cannabis company with a strong presence in Europe and the Asia-Pacific region. Our mission is to improve the lives of millions through innovative cannabis therapies, leveraging our expertise to set new standards in the industry.

We are dedicated to providing seamless access to cannabis through localized ecosystems that streamline the patient experience from start to finish.

Job Summary

This role involves working onsite at our Reading office as part of the operations team. As a Medical Cannabis Operations Coordinator, you will play a crucial role in supporting our patients and clinicians, ensuring they receive the best possible service.

Key Responsibilities:

  • Respond to patient inquiries via phone and email, addressing their queries efficiently and effectively.
  • Maintain accurate and up-to-date electronic health records for patients.
  • Ensure the maintenance of complete and precise records of prescriptions issued.
  • Collaborate closely with the pharmacy and clinical teams to guarantee smooth dispensing and delivery of medication to patients.
  • Keep patients informed about any changes to their prescription.
  • Work closely with partner pharmacies to ensure external prescriptions are dispatched and dispensed correctly.
  • Support operational and clinical recruitment and onboarding processes.
  • Review feedback and collaborate with the Head of Governance on complaints and compliments.
  • Report incidents and significant events, liaising with the Head of Governance on these matters.
  • Provide operational support to clinicians working within the service, addressing their queries promptly.
  • Liaise with product and technical support teams regarding technical issues.
  • Closely work with line managers and the wider team to continually improve services.
  • Attend relevant meetings as required.
  • Stay updated with mandatory training and familiarize yourself with company policies and SOPs.
  • Be prepared for shift-based and flexible working arrangements as needed.
Requirements

To be successful in this role, you will need:

  • At least 2 years of work experience.
  • Previous experience in a healthcare setting is advantageous but not essential.
  • Excellent attention to detail.
  • A good understanding of working in a highly regulated industry and adhering to policies and SOPs.
  • High proficiency in IT systems.
  • The ability to work under pressure.
Benefits

We offer:

  • 25 days' annual leave plus bank holidays pro rata.
  • The opportunity to join our generous pension scheme with employer-matched contributions up to 5%.
  • Paternity or maternity benefits in line with statutory schemes.
  • Frequent opportunities to contribute to cross-team projects and represent Montu at events like awards, trade shows, and fairs.
  • An employee cycle-to-work scheme.


  • Reading, Reading, United Kingdom Montu UK Full time

    Job OverviewMontu UK is a leading cannabis company expanding its operations in Europe and Asia-Pacific. Our mission is to improve lives through medical cannabis therapies.We are seeking a skilled Medical Cannabis Operations Specialist to join our UK founding team.Responsibilities:Onboard new patients, ensuring a seamless experience.Collect feedback from...


  • Reading, Reading, United Kingdom Montu Full time

    Job Role OverviewThe CompanyMontu is a leading cannabis company with operations in Europe and Asia-Pacific.We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.Our MissionWe aim to improve the lives of millions of people through cannabis...


  • Reading, Reading, United Kingdom Montu UK Full time

    About Montu UKA dynamic and patient-centric role awaits an experienced candidate to join our operations team in the UK. As a hybrid Rota and Clinical Coordinator, you will be responsible for maintaining clinical rotas, managing pharmacy shifts, and supporting operational recruitment.Salary: £38,500 per annum (pro rata) depending on experienceThe ideal...


  • Reading, Reading, United Kingdom Montu Full time

    Job SummaryWe are seeking an experienced Pharmacy Operations Lead to join our team at Montu UK. This is a dynamic and challenging role that requires strong leadership skills, inventory management expertise, and a deep understanding of the cannabis industry.About UsMontu UK is a leading provider of cannabis-based prescription medicines (CBPMs). We are...


  • Reading, Reading, United Kingdom Montu UK Full time

    About Montu UKMontu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.Our mission is to improve the lives of millions of people through cannabis therapies. Medical...


  • Reading, Reading, United Kingdom Montu UK Full time

    Unlock Your Potential with Montu UKAbout Us: Montu UK is a pioneering cannabis company dedicated to revolutionizing the patient experience. Our mission is to improve the lives of millions through cannabis therapies, capitalizing on the rapid growth of medical and wellness markets.The Role: As a Patient Success Advocate, you will be part of our UK founding...


  • Reading, Reading, United Kingdom Trulieve Full time

    Job SummaryWe are seeking a highly skilled and compassionate Dispensary Associate to join our team at Trulieve. As a key member of our patient-facing staff, you will play a critical role in guiding customers through their cannabis journey, providing exceptional customer service, and ensuring a seamless purchasing experience.About the RoleThis is a dynamic...

  • Clinical Pharmacist

    6 days ago


    Reading, Reading, United Kingdom Montu UK Full time

    Montu UK is leading the way in cannabis care, and we're looking for a skilled Clinical Pharmacist to join our team.Role OverviewA clinical pharmacist at Montu UK will work closely with our multi-disciplinary team to provide expertise in clinical medicines management, providing structured remote consultations & medication reviews, managing medicines on...


  • Reading, Reading, United Kingdom MedMatch Full time

    Medical Reception and Coordination RoleA unique opportunity has arisen for a Medical Reception and Coordination professional to join our team in a prestigious clinic near Reading. This is a full-time role, suitable for those who can dedicate 3-4+ days per week.Key ResponsibilitiesCoordinate patient appointments and manage the clinic's schedule.Develop and...


  • Reading, Reading, United Kingdom ICON plc Full time

    ICON plc is a world-leading healthcare intelligence and clinical research organization, headquartered in the UK.We are currently seeking a Clinical Research Associate to join our dynamic team. This role involves overseeing and coordinating clinical trials, ensuring compliance with regulations and collecting critical data.Job Summary:This is a full-time...


  • Reading, Reading, United Kingdom Head Medical Full time

    About the RoleWe are seeking a highly skilled and experienced Medical Consultant to join our team at Head Medical in Shepton Mallet, Somerset. As a leading private hospital in the UK, we provide high-quality treatment quickly, in clean and comfortable surroundings.Job OverviewThis is an excellent opportunity for a seasoned anaesthetist to take on a key role...


  • Reading, Reading, United Kingdom Thames Water Full time

    Job OverviewWe are seeking a highly skilled Operational Coordinator to join our team at Thames Water. As an Operational Coordinator, you will play a crucial role in the efficient delivery of our services, ensuring that our customers receive the best possible experience.The successful candidate will be responsible for allocating work to field staff,...


  • Reading, Reading, United Kingdom Montu UK Full time

    Role OverviewWe are seeking a skilled Pharmacy Technician to support the supply of Controlled Medicinal Products (CMBP) in a specialist Private pharmacy setting. As a key member of our team, you will work closely with specialist Clinical Pharmacists to make CMBP more accessible to patients.Key ResponsibilitiesValidate prescriptions for clinical checks and...


  • Reading, Reading, United Kingdom Porsche Cars GB Ltd Full time

    We are seeking a highly skilled and experienced Operations Coordinator to join our team at Porsche Cars GB Ltd.About UsPorsche Cars GB Ltd is a leading automotive company that has been established in the UK for many years. We are a family-owned business that is passionate about delivering exceptional customer service and creating innovative products.As an...


  • Reading, Reading, United Kingdom UNIVERSITY OF READING Full time

    The University of Reading is looking for a highly skilled and experienced professional to fill the role of University Operations Coordinator in the School of Philosophy, Politics and Economics (SPPE). This is a great opportunity to join our team and contribute to the success of the School.About the RoleAs University Operations Coordinator, you will be...


  • Reading, Reading, United Kingdom Challenge-TRG Recruitment Full time

    Immediate Start Opportunity in WarehousingWe are seeking a highly motivated and experienced individual to join our team as a Warehouse Operations Coordinator. This is an amazing opportunity for someone looking to start a career in warehousing, with the chance to commit to an ongoing, full-time position.About the RoleThis is a key position within our...


  • Reading, Reading, United Kingdom Industry Placements Full time

    Job OverviewThis role is a fantastic opportunity for a motivated and detail-oriented individual to support the day-to-day functions of our Product Operations team. As a Marketing Operations Coordinator, you will play a key role in ensuring the smooth execution of marketing campaigns and programmes for Porsche Classic, Lifestyle, and Tequipment.Assist in...


  • Reading, Reading, United Kingdom Quay – SBD Full time

    Job Title: Branch Operations CoordinatorQuay – SBD is seeking a highly motivated and organized Branch Operations Coordinator to join our team. As a Branch Operations Coordinator, you will play a key role in ensuring the smooth day-to-day operation of the branch, including managing stock levels, coordinating deliveries, and maintaining accurate records and...


  • Reading, Reading, United Kingdom IDEX Consulting Ltd Full time

    We are seeking a Senior IFA Operations Coordinator to provide proactive assistance to our Financial Advisors.Responsibilities:Collaborate closely with Financial Advisors to provide administrative supportManage calendars and schedule client meetingsCommunicate with affluent and high-net-worth clients to ensure a seamless processAssemble meeting materials for...


  • Reading, Reading, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is seeking a seasoned Operations Coordinator to oversee and guide our project teams. This individual will manage diverse projects across multiple departments, ensuring timely and successful delivery.Key Responsibilities:Develop and execute project plans, adhering to strict deadlines and budget constraints.Coordinate internal resources and...