Dental Practice Coordinator

4 weeks ago


Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

Role Overview

Dental Receptionist

Rodericks Dental

  • Tiered salary structure based on experience and skills
  • Retail discounts and deals through our easy-to-use app
  • Annual leave that increases with length of service
  • Extra day of annual leave for your Birthday
  • Comprehensive training (including online and in-person courses)
  • Refer a friend scheme

As a key member of our team, you will be the first point of contact for every customer, welcoming them in, understanding their needs, and ensuring they have a great experience. You'll work closely with every team member, building trust through your efficiency, accuracy, and people skills.

You'll be a great communicator, able to talk clearly and calmly with every patient both in person and over the phone. You'll handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow-ups.

Key Responsibilities:

  • Providing an exceptional patient journey both in person and over the phone
  • Managing the diaries and ensuring the time is filled correctly
  • Working with the team to understand the full range of NHS and Private treatment options available within the practice
  • Completing relevant forms for NHS and private schemes within a specified timescale
  • Taking payments and chasing outstanding patient debt
  • Liaising with dental laboratories, supply companies, and other organisations

Key Skills and Experience:

  • Ability to build rapport and work to a high level of customer service
  • Ability and passion to build knowledge of treatment options within the dental sector
  • Passionate about driving the success of the practice by seizing opportunities
  • Able to follow processes and work in a structured and organised way
  • Comfortable working to practice KPIs (call answer rate, data capture, and rebooking)
  • IT skills with the ability to learn SOE software
  • Positive nature - able to show resilience and work in a composed manner
  • Strong attention to detail
  • An excellent team player

If you're passionate about delivering exceptional patient experiences, we'd love to hear from you.



  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewTreatment CoordinatorRodericks Dental PartnersWe are seeking a skilled and dedicated Treatment Coordinator to join our team at Rodericks Dental Partners. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our treatment processes.Key...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    About the RoleWe are looking for a highly motivated and experienced Treatment Coordinator to join our team at Rodericks Dental Partners.As a Treatment Coordinator, you will play a key role in delivering an exceptional patient journey, managing the end-to-end treatment process from enquiry through to completion.Key ResponsibilitiesDeliver a seamless patient...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental Partners is committed to delivering exceptional patient experiences through quality dentistry. As a Treatment Coordinator, you will play a vital role in embedding an excellent patient journey into your practice.Key Responsibilities:Deliver the best patient journey, managing the end-to-end treatment process from enquiry through...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental Partners is committed to delivering exceptional patient care through quality dentistry. As a Treatment Coordinator, you will play a vital role in ensuring our patients receive the best possible experience.Key Responsibilities:Manage the end-to-end treatment process from enquiry through to completionProvide support throughout the...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role DescriptionTreatment CoordinatorRodericks Dental PartnersThe ideal candidate will have a Dental Nurse qualification and be passionate about delivering an excellent patient journey.We are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career.Tiered...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental Partners is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our practice, you will be responsible for providing an exceptional patient experience, managing diaries, and working closely with our team to deliver high-quality care.Key Responsibilities:Provide a warm and welcoming...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewWe are seeking a highly motivated and organised Treatment Coordinator to join our team at Rodericks Dental Partners. The successful candidate will be responsible for delivering an exceptional patient journey, managing treatment processes and providing administrative support to our clinicians.About the RoleDeliver the best patient experience,...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Job Role: Dental ReceptionistAbout the Role:We are seeking a highly skilled and motivated Dental Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for all patients.Key Responsibilities:Provide a warm...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Job SummaryRodericks Dental Partners is seeking a skilled and friendly Receptionist to join our team. As a Receptionist, you will be the first point of contact for every customer, welcoming them in and making sure they have a great experience.You will work side by side with every team member and build trust through your efficiency, accuracy, and people...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewWe are seeking a highly motivated and experienced Practice Manager to join our team at Rodericks Dental Partners. As a Practice Manager, you will be responsible for leading our dental practice in Sheffield, ensuring the delivery of high-quality patient care and driving business growth.Key ResponsibilitiesLine management of the practice team,...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewWe are seeking a skilled Treatment Coordinator to join our team at Rodericks Dental Partners.This is an exciting opportunity for a registered Dental Nurse to utilise their skills and experience in a patient-facing role, delivering an exceptional journey for our patients.Main Responsibilities:Manage the end-to-end treatment process from enquiry...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental Partners is committed to delivering quality dentistry and improving lives. As a Practice Manager, you will play a key role in achieving this goal by leading the practice team and driving business growth.Key ResponsibilitiesLine management of the practice teamSupporting the clinical team to deliver NHS and Private...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Dental Practice Support Assistant to join our team at Rodericks Dental Partners.About the RoleAs a Dental Practice Support Assistant, you will play a vital role in maintaining the cleanliness and organization of our dental practice. Your primary responsibility will be to ensure that all areas...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Company OverviewRodericks Dental Partners is a leading dental practice group with a strong reputation for delivering high-quality patient care. Our team of experienced dentists, hygienists, and support staff work together to provide a welcoming and supportive environment for our patients.SalaryWe are offering a competitive salary package of £80,000 per...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role DescriptionSaturday Associate DentistConisbrough Dental PracticeExplore an exciting opportunity at Conisbrough Dental Practice, a well-established and reputable clinic offering a mix of NHS, private, and Denplan services. This practice is conveniently situated in a transport link location making it easily accessible from Doncaster/Sheffield areas. Join...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role DescriptionSaturday Associate DentistDental Partners ConisbroughExplore an exciting opportunity at Conisbrough Dental Practice, a well-established and reputable clinic offering a mix of NHS, private, and Denplan services. This practice is conveniently situated in a transport link location making it easily accessible from Doncaster/Sheffield areas. Join...

  • Dental Specialist

    3 weeks ago


    Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role DescriptionInternational DentistRodericks Dental PracticeFree parking available on siteFull-time treatment coordinator and iTero scanner to support the clinical teamCo-funding opportunities for professional developmentRodericks Dental Practice has a long history of providing high-quality dental care to patients in the UK. Our team of experienced...


  • Sheffield, Sheffield, United Kingdom MBR Dental Full time

    MBR Dental is assisting a dental practice in Rotherham to recruit an Associate Dentist to join their team on a permanent basis.Key DetailsAvailable for immediate start.Practice can offer an initial Locum period if desired.Full or part-time opportunity.Surgery space available Monday to Friday.Flexible working hours.Great Private potential paid at a 50%...


  • Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Company OverviewRodericks Dental Partners is committed to delivering quality dentistry and improving lives. We strive to create a work environment that rewards our team members financially and personally, offering great incentives, recognition, and opportunities for growth.SalaryWe estimate the salary for this role to be around £25,000 - £35,000 per annum,...

  • Dental Professional

    2 weeks ago


    Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    About the JobPrivate Associate DentistHigh Green Dental Practice is seeking a highly skilled private associate dentist to join our team. As a private associate dentist, you will be working closely with our experienced team of dentists and hygienists to deliver exceptional patient care.Key ResponsibilitiesProviding high-quality dental care to patientsWorking...