Instore Education Specialist
4 weeks ago
Role Overview
Clinique is seeking an experienced Beauty professional to join their team as an Instore Trainer. This role is based at Heathrow Airport and involves working with a team of 20 team members to drive sales and productivity through product education and coaching strategies.
Key Responsibilities
- Coach and motivate team members to meet retail sales objectives and achieve brand KPIs
- Create and maintain an in-store education plan for each advisor
- Conduct strategic follow-up of all classroom education and virtual workshops to ensure successful roll out of training initiatives
- Identify locally relevant education opportunities to develop talent and capability with advisors
- Mentor teams in-store to meet retail sales objectives defined by the company
Requirements
- Passion for working with people and using coaching and development strategies
- Previous experience within a similar role, ideally from the Beauty industry or experience as a Counter Manager/Team Manager
- Commercial awareness of business performance and understanding of team key performance indicators
- Experience of organising training events, managing delegates and training delivery
- Competence in digital education tools
What You Get
- World-renowned product training and investment in your career and future
- Opportunity to work in exciting retail environments
- Excellent salary and package, as well as product allocation, staff sales and other excellent benefits
About Clinique
Clinique is a world-renowned luxury skincare brand with a commitment to delivering exceptional customer service and product education.
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