Award-Winning Service Professional

5 days ago


Richmond, Greater London, United Kingdom Scott's Richmond Full time

Scott's Richmond, a renowned dining establishment in the picturesque Richmond-Upon-Thames, is committed to providing an exceptional culinary experience. With its warm ambiance and dedication to excellence, our restaurant has become a beacon of fine dining in the area.

We are seeking a skilled and dedicated individual to join our team as a Waiter. As a key member of our service staff, you will play a crucial role in delivering an outstanding dining experience to our guests.

Key Responsibilities:

Greet guests in a professional and friendly manner, ensuring a warm welcome to our establishment.

Take and relay accurate food and beverage orders to the kitchen and bar, maintaining seamless communication with our culinary team.

Provide detailed information about menu items, specials, and wine selections, showcasing your expertise and passion for fine dining.

Collaborate with kitchen and bar staff to maintain a smooth workflow, ensuring timely delivery of dishes and drinks.

Handle guest inquiries, concerns, and special requests with tact and professionalism, demonstrating excellent customer service skills.

Maintain the highest standards of cleanliness and hygiene in the dining area, upholding our commitment to excellence.

Requirements:

Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment, with a proven track record of delivering exceptional service.

Exceptional customer service and communication skills, with the ability to build rapport with guests from diverse backgrounds.

Detailed knowledge of fine dining etiquette and service standards, with the ability to adapt to changing circumstances.

Ability to multitask in a fast-paced environment, prioritizing tasks and managing time effectively.

Attention to detail and a passion for delivering an outstanding guest experience, consistently exceeding expectations.

Estimated Salary:£25,000 - £35,000 per annum, depending on experience.

Benefits:

Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.

Unrivalled opportunities for progression across the Group, with a clear career path and support for advancement.

Paid overtime, reflecting your hard work and dedication.

28 days holiday, increasing with length of service up to 5 extra days.

Recommend a friend scheme with great bonuses per individual referral.

Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and more.

Reward programmes, long service awards, and staff recognition and incentives, celebrating your achievements and contributions.



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