Retail Operations Manager
16 hours ago
Unlock Your Potential as a Retail Operations Manager
Are you a results-driven professional with exceptional commercial flair and people skills? Do you thrive in a fast-paced retail environment, driving innovation and excellence?
We are seeking an experienced Retail Operations Manager to join our team at ExtraCare Charitable Trust. As a key member of our retail operations team, you will be responsible for leading our charity shop in Shrewsbury, Copthorne Shopping Centre.
About the Role:
- Lead and manage a team of volunteers to achieve exceptional customer experience and drive sales growth
- Develop and implement innovative initiatives to improve store performance, merchandising, and customer engagement
- Collaborate with our leadership team to set and achieve sales targets, ensuring we meet our charity's objectives
- Recruit, train, and develop a highly motivated team of volunteers, empowering them to excel in their roles
- Promote our charity's work in the local community, building strong relationships with stakeholders and partners
Your Skills and Qualifications:
- Demonstrable track record of delivering results in a retail or similar environment
- Proven ability to lead and develop high-performing teams, fostering a culture of excellence and innovation
- Strong commercial acumen, with expertise in marketing, sales, and business development
- Excellent communication and interpersonal skills, with the ability to build strong relationships with volunteers, customers, and stakeholders
- Creative problem-solving skills, with a focus on driving business growth and improvement
What We Offer:
- A competitive salary of £22,620.51 per annum (£12.39 per hour)
- The opportunity to work for a renowned charity, making a real difference in the lives of older people
- A dynamic and supportive work environment, with opportunities for career progression and professional development
- An Employee Assistance Programme, BUPA and Health Sure cash plan, and 30 days annual leave (pro rata for part-time staff)
How to Apply:
To apply for this exciting opportunity, please submit your application by the closing date specified above. We look forward to hearing from you.
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