Retail Operations Manager

16 hours ago


Shrewsbury, Shropshire, United Kingdom ExtraCare Charitable Trust Full time

Unlock Your Potential as a Retail Operations Manager

Are you a results-driven professional with exceptional commercial flair and people skills? Do you thrive in a fast-paced retail environment, driving innovation and excellence?

We are seeking an experienced Retail Operations Manager to join our team at ExtraCare Charitable Trust. As a key member of our retail operations team, you will be responsible for leading our charity shop in Shrewsbury, Copthorne Shopping Centre.

About the Role:

  • Lead and manage a team of volunteers to achieve exceptional customer experience and drive sales growth
  • Develop and implement innovative initiatives to improve store performance, merchandising, and customer engagement
  • Collaborate with our leadership team to set and achieve sales targets, ensuring we meet our charity's objectives
  • Recruit, train, and develop a highly motivated team of volunteers, empowering them to excel in their roles
  • Promote our charity's work in the local community, building strong relationships with stakeholders and partners

Your Skills and Qualifications:

  • Demonstrable track record of delivering results in a retail or similar environment
  • Proven ability to lead and develop high-performing teams, fostering a culture of excellence and innovation
  • Strong commercial acumen, with expertise in marketing, sales, and business development
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with volunteers, customers, and stakeholders
  • Creative problem-solving skills, with a focus on driving business growth and improvement

What We Offer:

  • A competitive salary of £22,620.51 per annum (£12.39 per hour)
  • The opportunity to work for a renowned charity, making a real difference in the lives of older people
  • A dynamic and supportive work environment, with opportunities for career progression and professional development
  • An Employee Assistance Programme, BUPA and Health Sure cash plan, and 30 days annual leave (pro rata for part-time staff)

How to Apply:

To apply for this exciting opportunity, please submit your application by the closing date specified above. We look forward to hearing from you.



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