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Retail Sales Associate

4 weeks ago

Llanelli, Carmarthenshire, United Kingdom British Red Cross Full time
About The Role

Are you a retail professional looking for a new challenge?

We're seeking a skilled Customer Service Representative to join our team at the British Red Cross. This exciting opportunity will allow you to develop your customer service skills while making a positive impact in your community.

A day in the life of a Customer Service Representative will involve:

  • Providing excellent customer service and ensuring a positive shopping experience for our customers.
  • Working closely with the shop manager to achieve sales targets and maintain a high level of customer satisfaction.
  • Assisting with stock management, including sorting and preparing items for display.
  • Operating the till and handling customer transactions.


What We're Looking For

To be a successful Customer Service Representative, you'll need:

  • Previous experience of working in a retail environment and a proven track record of providing excellent customer service.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team.
  • A commercial savvy mindset, with a grasp of hitting targets and achieving sales goals.


What We Offer

In return for your commitment and expertise, you'll get:

  • Holidays: days annual leave (including bank holidays) + option to buy extra days.
  • Pension scheme:Up to % contributory pension.
  • Flexible working:We do our best to accommodate your preferred work style.
  • Learning & Development:Wide range of career opportunities + comprehensive learning.
  • Discounts:Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Support:Access to mental health and wellbeing assistance.
  • Team Working:Support our mission in a collaborative team.
  • CycleWork:Lease a bicycle through the scheme.
  • Season ticket loan:Interest-free loan for commuting expenses.


Why Work for the British Red Cross?

The British Red Cross is a diverse and inclusive organisation, committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis