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Service Engineer

1 month ago

Birmingham, Birmingham, United Kingdom Johnson Controls Full time
Job Title: Service Engineer

Johnson Controls is a global leader in engineering and integrated solutions, and we're seeking a skilled Service Engineer to join our team.

About the Role

As a Service Engineer, you will be responsible for servicing security systems, including intruder alarms, CCTV, and access control systems. You will work with industry-leading technology to provide exceptional customer service and technical knowledge.

Key Responsibilities
  • Service security systems to relevant industry standards
  • Provide excellent customer service and establish effective relationships with customers
  • Work safely and responsibly to avoid injuries, damage to property, and loss of unused materials
  • Manage time efficiently and prioritize jobs correctly
  • Complete engineer work reports, handover certificates, and BSIA certificates as appropriate
Requirements
  • Experience within the fire and security industry
  • Driving license
  • Ability to lift and climb ladders
  • Previous experience working in a customer-facing environment
Preferred Qualifications
  • Hold current relevant qualifications to the industry, such as 18th edition, NVQ, City and Guilds, or BTEC
Why Work for ADT?

We offer a range of benefits, including a competitive basic salary, excellent additional earnings potential, overtime, generous callout payments, travel time, engineering commission scheme, sales referral incentive scheme, pension matching, 25 days holiday plus bank holidays, company vehicle, uniform, tools, and ongoing training.

We're committed to career progression and offer opportunities for advancement. Our team has an average length of service of 20+ years, and we're proud to be a valued member of our Winning Team.

We also offer a staff referral scheme up to £5,000 and rewards and recognition programs.