Technical Services Professional

7 days ago


Boughton, Nottinghamshire, United Kingdom Addition Solutions Ltd Full time

We are seeking a Technical Services Professional to join our client's team at Addition Solutions Ltd. This is an IT services company that provides solutions across Cyber Security, vulnerability management, and cloud modernisation.

Main Responsibilities:

  1. Perform backup and monitoring checks, update documentation, and remediate against failures.
  2. Work within an ITIL aligned environment, following process and procedures, with a focus on achieving targeted SLA's, KPI's, and receiving excellent customer feedback.

Required Skills and Qualifications:

  1. Knowledge of Networking Infrastructure and key services such as Switching, Firewalls, VLANs, Wireless, SSL, IPSEC VPNs, DNS, DHCP.
  2. In-depth knowledge of Microsoft Operating Systems (Windows 10/11 and Windows Server).
  3. M365 Administration (Entra, Exchange Online, Defender etc).

The estimated salary for this role is £37,500 - £42,000 per annum.



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