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Senior Technical Writer
2 months ago
We are a global leader in transforming environments where people live, work, learn, and play. Our mission is to drive outcomes that matter most, from optimizing building performance to improving safety and enhancing comfort.
Job SummaryWe are seeking an experienced Technical Writer to join our team. As a Technical Writer, you will develop complex documents and content strategies for team members, work with engineers to understand product functionality, and supervise other technical writers to create documentation sets for new JCI products.
Key Responsibilities- Develop and implement standard industry style guides and JCI house style
- Work with document control and peer review systems
- Supervise and mentor junior technical writers
- Author and edit technical content
- Support Johnson Controls by liaising with engineering staff to develop accurate and clear product content
- Coordinate large documentation projects
- Create, update, and develop technical content in various formats
- Continually seek improvement on the structure and delivery of technical content
- Master's degree in a writing or technical discipline (or bachelor's degree with relevant experience)
- Minimum of four years' experience as a technical writer
- Expertise in creating a variety of outputs, including PDFs, web, help files, and other digital media
- Excellent understanding of document and revision control
- Ability to work effectively in a team environment
- Self-motivation, tenacity, flexible, and reliable in approach to work
- Working knowledge in Security physical access control domain
- Experience of using sophisticated Machine Translation technologies
- Background in topic-based writing
- Planning and scheduling skills
- Project management skills
- Knowledge of DITA or other XML standards
- Experience with API documentation
- Experience working on global teams
Johnson Controls International offers a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
