Protection Specialist
2 weeks ago
Gallagher's global brokerage team is seeking a Protection Specialist to safeguard businesses and empower their ambitions.
As a key member of our team, you will be responsible for delivering exceptional customer service and experience while meeting business and industry targets.
You will work in a call centre environment, handling customer inquiries, resolving issues, and selling our Holiday and Home Parks product to Individual Holiday Home Owners.
Key Responsibilities- Call handling and customer service
- Selling our Holiday and Home Parks product
- Resolving customer issues and complaints
- Maintaining accurate records and systems
- Collaborating with the team to achieve business targets
We are looking for a customer-focused individual with excellent communication skills and a passion for problem-solving.
You should have experience in a call centre environment, with a proven track record of delivering exceptional customer service.
As a Protection Specialist, you will be responsible for identifying potential risk issues and seeking advice from colleagues.
- Experience in a call centre environment
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment
- Familiar with CRM systems
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