Security Systems Specialist

2 weeks ago


Manchester, United Kingdom Johnson Controls Full time

About the Job

Johnson Controls seeks a Security Systems Specialist to provide technical support to field engineers and customers via phone. This is a full-time, office-based role with a variable start and finish time, including working weekends.

You will work closely with our team to diagnose and troubleshoot security alarm faults using a range of monitoring and programming software. Providing high-level customer service to external residential and commercial customers will be a key aspect of this role.

Your Key Responsibilities

  • Diagnose and troubleshoot security alarm faults using monitoring and programming software.
  • Provide high-level customer service to external residential and commercial customers.
  • Deal discreetly with bespoke and high-security customer requirements.

What You Will Get

  • A competitive salary of £40,750 per annum.
  • Ongoing training and career development opportunities.
  • A comprehensive benefits package, including life assurance and employee assistance program.
  • Career development through various career ladders programs.
  • Dedication to safety through our Zero Harm policy.

What We Are Looking For

  • Excellent communication skills.
  • Problem-solving skills.
  • Ability to relay technical information to non-technical audiences.


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