Automotive Customer Support Engineer

23 hours ago


Milton Keynes, Milton Keynes, United Kingdom Senceive Ltd Full time
About the Job

Senceive Ltd is seeking a highly skilled Automotive Customer Support Engineer to join our Customer Support team. As a key member of our team, you will be responsible for providing technical support to customers ahead of, during, and after new project installations, replacements, and changes.

The successful candidate will have a strong background in customer service, preferably in an engineering or technical environment. You will be responsible for clarifying technical requirements, setting up monitoring diagrams, attending site visits, and assisting with fault diagnosis and reduction.

Key Responsibilities:

  • Provide technical support to customers
  • Clarify customer technical requirements
  • Set up monitoring diagrams and users
  • Attend site visits as required
  • Assist with fault diagnosis and reduction

Requirements:

  • Customer service experience in an engineering or technical environment
  • Excellent communication and interpersonal skills
  • Demonstrable experience working in a fast-paced environment
  • Ability to work effectively in a team

Salary: £40,000 - £55,000 per annum (dependent on experience)

Benefits: 25 days of annual leave entitlement, automatic enrollment in our Workplace Pension Scheme, Group Life Assurance, Private Healthcare & Cash Plan, Cycle to Work Scheme, Home & Tech Scheme

Location: Milton Keynes, UK (with occasional travel to customer sites)



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