Housing Services Coordinator

6 days ago


Swindon, Swindon, United Kingdom CV-Library Full time
Job Summary

We are currently looking for a talented individual to fill the position of Customer Support Adviser.

This exciting opportunity will see you acting as the primary point of contact for customers, providing exceptional service and support through multiple communication channels.

Main Responsibilities
  • Responding to customer queries and concerns in a timely and professional manner.
  • Coordinating and managing repairs and maintenance services on behalf of customers.

Skills and Qualifications

  • Demonstrable experience of working in a customer-facing role, with excellent communication skills.
  • Ability to work independently, prioritising tasks and managing workload effectively.
  • Proficiency in Microsoft Office applications, including Word and Excel.
  • A level 2 qualification in customer care or equivalent, with a commitment to achieving a higher level qualification if required.

What We Offer

  • A competitive salary of £25,000 per annum, reflecting your value to the organisation.
  • A generous holiday entitlement of 27 days plus bank holidays.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including life assurance and access to a cycle to work scheme.

About Our Organisation

Selwood Housing Group is a reputable not-for-profit housing association dedicated to delivering high-quality services to our customers.



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