Youth Coach Guide

3 days ago

East London, United Kingdom DGMT Full time
About the Role

The Youth Coach Guide will oversee the provision of support and guidance to NEET youth in line with the Basic Package of Support (BPS) programme.

Key Responsibilities
  • Provide support and guidance to NEET youth in line with the BPS programme
  • Support the mobilisers with recruitment of young NEETs onto the BPS programme
  • Storing and management of client information
  • Quality implementation of the BPS tools and processes
  • Assess a young person's current barriers to opportunities
  • Support in the identification of goals, and the development of action plans
  • Track progress against action plans
  • Conduct and track referrals to various services
  • Provide ongoing support and follow-up
  • Establish and maintain a directory of quality referral services and resources
  • Keep updated with future career trends and opportunities available to young NEETs
  • Support the young NEETs to use partner platforms to identify and connect to opportunities
  • Communication with clients' parents or primary caregivers, where relevant
  • Participation in the Community of Practice
  • Support the ongoing learning and development of Youth Coaches to enable quality delivery of the BPS programme
  • Oversee the NACCW aspects of the implementation of the BPS to NEET youth
  • Communicate effectively with youth
  • Demonstrate ethical and professional behaviour
  • Manage diversity
  • Display strong leadership and management skills
  • Use career information effectively for NEET youth
  • Advance the employability of youth
  • Advance the professional development of youth coaches
  • Facilitate non-standardised self-exploration career assessments
  • Demonstrate empathy
  • Demonstrate optimism
  • Use creativity when solving problems
  • Display good time management
  • Have computer skills at intermediate level
  • Organisation and plan meetings
  • Support the Site manager to manage stakeholder relations
  • Plan diaries for youth coaches and self
  • Promote and uphold the rights of children and youth
  • Apply personal development strategies and skills to enhance effective service delivery
  • Demonstrate strong interpersonal skills with youth, and their families
  • Identify and analyse grassroot project needs & communicate it with the management and research team
  • Provides support to youth coaches, mobilisers and project personnel in times of crisis
Stakeholder Relations
  • Supports the site manager in representing the project at local and sub-district stakeholder meetings
  • Consults with relevant stakeholders internal and/or external
  • Advocates for the project in various contexts
Administration
  • Adheres to SOP's
  • Oversees data capture of youth coaches in an online case management system
  • Report writing
  • Conduct Youth Coach meetings
  • Support and monitor implementation of target schedule
  • Plans diary and monthly activity schedule for self and Youth Coaches
  • Attend Site team meetings
Competencies Required
  • FETC: Child and Youth Care Work or a Diploma in Child and Youth Development
  • If FETC only, studying towards a related qualification is essential
  • Must be registered with SACSSP
  • 3-5 years of experience as a Child and Youth Care Worker
  • 1-2 years of experience as a Senior Child and Youth Care Worker, leading a team of CYCWs
  • Intermediate computer skills and ability to work across various technology platforms
  • Experience working in youth development programmes for young NEETs (advantageous)
  • Experience delivering work-readiness training, or career guidance to young people (advantageous)
  • Willingness to travel
  • A valid driver's license and have driving experience is essential

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