Service Centre Director

5 days ago


Oxford, Oxfordshire, United Kingdom Citysprint UK Ltd Full time
Job Title: Service Centre Director

Estimated Salary: £55,000 - £65,000 per annum

Company Overview

CitySprint UK Ltd is a leading courier services provider, investing in people, services, and customer proposition to become the UK's leading provider.

Job Description

We are seeking an experienced Service Centre Director to manage our operations in Oxford. The successful candidate will be responsible for fostering a "Best in Business" culture, developing and supporting colleagues to achieve strategic objectives, drive revenue and profit growth, and meet SLAs while enhancing operational efficiencies and colleague development.

  • Optimise all operational aspects and support Regional Managers in delivering operational excellence through budget management and new business opportunities.
  • Manage teams attendance and performance, implementing action when unacceptable levels are observed.
  • Previous experience of successful team management through mentoring and development.
  • Working knowledge of Microsoft Office suite.
Benefits

The successful candidate will enjoy impressive holiday allowance rising with years of service, additional day off for birthday celebrations, death in Service allowance for loved ones, enhanced Maternity and Paternity leave, complimentary day off for annual leave, access to health and wellness programme, Medicash Perks at Work for high-street discounts and rewards, ride to work scheme for fitness and savings, and interest-free season ticket loans after a year's service.


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