Data Assurance Team Lead

2 days ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time
Job Description

We are seeking a highly experienced Data Assurance Team Lead to join our team at PayPoint Group. As a key member of our operations management team, you will be responsible for the day-to-day running of the Data Assurance Team.

Responsibilities:
  • Team Management: You will manage a team of 4 direct reports, providing coaching, guidance, and support to ensure their success in their roles.
  • Data Integrity: You will be responsible for ensuring that data integrity is maintained to the highest standards across all systems.
  • Governance and Compliance: You will provide governance and ensure compliance with FCA process documentation, including monthly reconciliations.
  • Retailer Contractual Integrity: You will maintain retailer contractual integrity by monitoring Experian alerts and other identifiers which may signal change.
  • Systems Input and Corrections: You will monitor systems input, corrections, and account activity on a weekly/monthly basis, identifying root causes of errors and implementing permanent or tactical fixes.
  • Quality Assurance Reporting: You will collate and compile monthly quality assurance reporting in accordance with internal requirements.
  • Audit Support: You will support with internal and external audits.
  • Salesforce Testing: You will complete quarterly Salesforce testing.
Essential Requirements:
  • Organisational Skills: You will have good organisational skills, with the ability to work well under pressure and to tight deadlines.
  • Attention to Detail: You will have excellent attention to detail, with the ability to identify potential issues and risks.
  • Critical Thinking: You will be able to challenge the status quo and identify improvements.
  • Communication Skills: You will have the ability to provide feedback in a constructive manner.


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