Carlisle Castle Cluster Manager

3 weeks ago


Carlisle, United Kingdom English Heritage Full time
About the Role

We are seeking a highly motivated and experienced Carlisle Castle Cluster Manager to join our team at English Heritage. As a key member of our operations team, you will be responsible for leading and managing the Carlisle Castle site, ensuring the smooth operation of its facilities and services.

Key Responsibilities

- Lead a team of staff and volunteers to deliver high-quality customer experiences
- Ensure maximum financial performance of the site and conservation of the castle
- Oversee the management of Brougham Castle, Stott Park Bobbin Mill, Barnard Castle, and Furness Abbey

About You

To be considered for this role, you will need:

- Experience managing a visitor operation
- Experience leading a dispersed team in the delivery of consistent standards, with the aim of generating profit
- Excellent communication skills

What We Offer

- Salary from £37,863, depending on relevant skills and experience
- 25 days' holiday plus Bank Holidays (rising to 28 days after 3 years)
- Matched pension contributions up to 10%
- Flexible hours
- Career progression within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to 6 friends/family members
- 25% discount in our shops and cafes
- Enhanced Maternity/Paternity/Shared Parental leave
- Options to buy additional leave
- Inclusive working atmosphere where everyone from all backgrounds, religions, and with different needs is supported
- Opportunities to attend our live music and history events

About English Heritage

We are a charity that is dedicated to preserving and promoting England's rich cultural heritage. We are committed to making our heritage accessible to everyone, and we are always looking for people who share our passion and values to join our team.

How to Apply

If you are a motivated and experienced professional who is passionate about heritage and customer service, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact information].

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