Area Support Manager

4 weeks ago

Cheltenham, Gloucestershire, United Kingdom Miquill Full time
About the Role

We are seeking a highly motivated and experienced Area Support Manager to join our team at Miquill. As a key member of our operations team, you will play a vital role in delivering exceptional food operations in our Primary & Secondary school contracts.

This is a fantastic opportunity to work in a fast-paced and varied environment, where you will have the chance to make a real impact on the lives of our customers. You will be responsible for leading our teams in delivering an outstanding food operation, making school mealtimes fun and exciting.

Key Responsibilities
  • Oversee the catering operations for a number of Primary & Secondary school contracts within your region
  • Lead our teams in delivering an exceptional food operation, making school mealtimes fun and exciting
  • Support the Area Manager in new contract mobilisations
  • Ensure team retention through building strong, positive relationships with internal teams, as well as external providers and clients
  • Strive for the highest levels of compliance for Health and Safety, Food Safety and Hygiene
  • Create an environment of consistently fantastic customer service to all visitors and diners for an unforgettable experience
  • Exceed company standards by completing regular audits and report findings, alongside KPIs and figures on a monthly basis
  • Provide support, guidance and training opportunities to staff members, identifying any training or development needs
What We Offer

As a valued member of our team, you will receive a competitive salary and pension, as well as a range of benefits including a car allowance, private healthcare, life insurance, enhanced parental leave, company sick pay, and access to discounts designed to save you money.

We also offer an additional day's leave to celebrate your birthday, and we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people. An enhanced DBS disclosure will be sought by the company.

Requirements

We are looking for a driven, adaptable person with a warm and welcoming demeanour and a wealth of experience in the hospitality/catering industry. You will need:

  • A strong knowledge of food and safety legislation
  • Exceptional customer service skills and emotional intelligence
  • A passion for supporting and training staff, helping them in moving their careers forwards
  • An analytical edge, able to examine data and results, yet thrive off interaction with people
  • Managing and assisting in the mobilisation of new business wins

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