Luxury Retail Team Lead

2 weeks ago


Gateshead, Gateshead, United Kingdom Flannels Full time
Job Title: Senior Menswear SupervisorAbout the Role

As a Senior Menswear Supervisor at Flannels, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales growth. You will support the daily workload, delegate tasks, and supervise work to ensure high-quality standards.

Responsibilities
  • Lead a team of sales associates to achieve sales targets and customer satisfaction goals.
  • Support the store manager in maintaining store standards, visual merchandising, and inventory management.
  • Develop and implement sales strategies to increase sales and customer engagement.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing changes.
  • Collaborate with the sales team to achieve commercial goals and targets.
  • Support the store manager in maintaining a positive and productive store environment.
Requirements
  • Minimum 2 years of experience in a retail leadership role.
  • Excellent leadership and communication skills.
  • Ability to motivate and develop a team.
  • Strong commercial awareness and sales skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Flexibility to work varying shifts, including weekends and bank holidays.
What We Offer
  • A competitive salary and bonus structure.
  • Opportunities for career development and progression.
  • A positive and supportive work environment.
  • A discount on Flannels products and services.
  • A cycle to work scheme and discounted gym membership.


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