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Senior Property Manager and Inventory Specialist

2 months ago

Gloucester, Gloucestershire, United Kingdom ProFind Full time
Job Title: Senior Property Manager and Inventory Specialist

ProFind Property Recruitment is seeking a highly skilled Senior Property Manager and Inventory Specialist to join our team. As a key member of our property management team, you will be responsible for managing a portfolio of properties, including maintenance, tenant queries, rent collection, and tenancy renewals.

Key Responsibilities:
  • Property Management:
    • Manage the day-to-day operations of a property portfolio, ensuring timely maintenance, resolving tenant queries, and collecting rent.
    • Handle tenant complaints and resolve disputes in a fair and timely manner.
    • Act as the primary point of contact between landlords and tenants, providing exceptional customer service.
    • Oversee contractors and coordinate property repairs, inspections, and legal compliance.
  • Tenancy Deposit & Dispute Management:
    • Oversee the deposit process, ensuring compliance with the Tenancy Deposit Scheme (TDS) and relevant UK legislation.
    • Manage end-of-tenancy deposit disputes, negotiating dilapidation claims and ensuring fair and compliant resolution.
    • Prepare detailed documentation for deposit disputes, liaising with tenants and landlords to agree on deductions, and submitting cases to the appropriate dispute resolution services.
    • Maintain up-to-date knowledge of Deposit Protection Rules, including the Housing Act 2004, and ensure all processes adhere to legal requirements.
  • Inventory & Inspections:
    • Conduct detailed property inventories at the start of tenancies, mid-term inspections, and check-outs.
    • Prepare comprehensive condition reports, documenting any damages or discrepancies for future reference.
    • Advise landlords on potential maintenance issues and costs associated with property upkeep.

Requirements:

  • Essential Knowledge: Strong understanding of UK deposit regulations, especially under the Tenancy Deposit Scheme and Alternative Dispute Resolution (ADR) procedures.
  • Previous experience in property management, with a background in inventory management.
  • Expertise in tenancy agreements, deposit protection legislation, and dispute resolution.
  • Excellent communication and negotiation skills for resolving disputes.
  • High attention to detail when creating inventory reports and assessing dilapidation claims.
  • Customer-centric attitude towards complaint resolution.

Contact Us: If you are interested in this role, please contact Sally at ProFind Property Recruitment. We look forward to hearing from you.