Senior Customer Experience Manager

12 hours ago


Wednesbury, Sandwell, United Kingdom Mecca Bingo Full time
Job Description

Mecca Bingo is looking for a Senior Customer Experience Manager to lead our team and ensure our customers have a great time. As a key member of our management team, you will be responsible for making sure that we stay on track and provide exceptional service to our customers.

Key Responsibilities:
  • Lead the team and make decisions to improve customer experience
  • Communicate effectively with the team to agree priorities and share success
  • Ensure high standards of customer service are maintained
Requirements:
  • A smile for everyone
  • Good communication skills
  • High level of attention to detail
  • Friendly and adaptable
Additional Information:

The salary for this role is around £25,000 - £30,000 per annum, depending on experience. We offer a fun and exciting work environment, opportunities for career development, and a competitive benefits package.

About Us:

We are Mecca Bingo, a leading entertainment company with venues across the UK. Our mission is to provide a fun and exciting experience for our customers, and we're looking for talented individuals to join our team.



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