Customer Quality Assurance Specialist
3 weeks ago
Quality Engineer for Customer Relations
At BorgWarner, we are committed to delivering high-quality products that meet our customers' needs. As a Quality Engineer for Customer Relations, you will play a critical role in ensuring that our products meet the required standards.
Key Responsibilities:
- Co-ordinate the process of Customer Perception, Feedback and data alignment
- Carry out process audits to IATF16949 when required / trained
- Responsible for ensuring that all actions contribute positively to the Company's overriding objective of quality
- Co-ordinate the customer complaint handling process from notification to closure and customer approval
- Maintain accurate PPAP records (18 elements + CAR) in accordance with CSR's
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong problem-solving and analytical skills
- Ability to prioritize tasks and manage multiple projects simultaneously
Working at BorgWarner:
We are a global company with a diverse range of products and services. As a Quality Engineer for Customer Relations, you will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality products.
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
Equality and Diversity:
We are committed to creating an inclusive and diverse work environment where everyone feels valued and respected. We welcome applications from candidates from all backgrounds and perspectives.
Safety and Housekeeping:
We are committed to maintaining a safe and healthy work environment. As a Quality Engineer for Customer Relations, you will be responsible for upholding health and safety standards and reporting any issues promptly.
Risk Management:
We are committed to managing risk effectively and ensuring that our products and services meet the required standards. As a Quality Engineer for Customer Relations, you will be responsible for working in compliance with BorgWarner's policies and procedures to identify and record issues relating to the management of risk.
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