Business Intelligence Analyst
4 weeks ago
We are seeking a highly skilled Business Intelligence Analyst to join our team at Adecco UK LTD. As a Business Intelligence Analyst, you will be responsible for leveraging strong project management, communication, analytical and problem solving skills to deliver trusted, high quality Sales and Marketing CRM processes and reporting solutions.
Key Responsibilities:
- Product development of the business' CRM system (Salesforce) and integrated toolsets, aligned to strategic intent regarding the end to end sales funnel.
- Process owner for customer account and interaction management, ensuring all data collection is accurate and fully accessible within the CRM.
- Creation of long term action plans to improve global customer data quality, reporting data issues and risks to the business.
- Work collaboratively with all central and regional teams to ensure CRM programme adoption, evolution and elevated retailer and customer experience.
Requirements:
- Experience managing CRM systems and processes (ideally Salesforce).
- Experience utilising Business Intelligence tools and developing reports and dashboards for global consumption.
- Experience understanding how data & insights can be used to improve business outcomes.
- Experience managing business requirements and stakeholders.
Why join us?
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for Business Intelligence, we encourage you to apply for this exciting opportunity.
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