IT Support Specialist

6 days ago


Sheffield, Sheffield, United Kingdom Bumper Full time
Job Overview">

Bumper, a leading digital payments platform in the automotive industry, seeks an IT Support Technician to ensure seamless IT operations.

This full-time hybrid role is based in our Sheffield office, with a salary of £25,000-£30,000 dependent on experience.

">">Key Responsibilities">
  • Provide Technical Support: Respond promptly to technical queries via ticketing systems, email, or slack.
  • Configure and Maintain Devices: Set up, configure, and maintain computers, mobile devices, and software for new hires and existing staff.
  • Troubleshoot Technical Issues: Diagnose and resolve desktop, laptop, network, and peripheral device issues.
">Required Skills and Qualifications">
  • Technical Expertise: Proficient with Microsoft Windows and MacOS operating systems, good knowledge of Unix/Linux systems.
  • Problem-Solving: Strong troubleshooting skills in network setup (TCP/IP, VPNs, Wi-Fi) and hardware/software configurations.
  • Communication Skills: Excellent communication skills with a focus on user satisfaction and team collaboration.
">Benefits">
  • Competitive Salary: £25,000-£30,000 dependent on experience.
  • Company Bonus Scheme: Eligible for a company bonus scheme.
  • Private Healthcare: Private healthcare and Medicash plan provided.
">

We offer a range of benefits to support your well-being and development, including access to the Wellbeing platform and a Cycle to Work scheme.



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