IT Support Specialist
6 days ago
Bumper, a leading digital payments platform in the automotive industry, seeks an IT Support Technician to ensure seamless IT operations.
This full-time hybrid role is based in our Sheffield office, with a salary of £25,000-£30,000 dependent on experience.
">">Key Responsibilities">- Provide Technical Support: Respond promptly to technical queries via ticketing systems, email, or slack.
- Configure and Maintain Devices: Set up, configure, and maintain computers, mobile devices, and software for new hires and existing staff.
- Troubleshoot Technical Issues: Diagnose and resolve desktop, laptop, network, and peripheral device issues.
- Technical Expertise: Proficient with Microsoft Windows and MacOS operating systems, good knowledge of Unix/Linux systems.
- Problem-Solving: Strong troubleshooting skills in network setup (TCP/IP, VPNs, Wi-Fi) and hardware/software configurations.
- Communication Skills: Excellent communication skills with a focus on user satisfaction and team collaboration.
- Competitive Salary: £25,000-£30,000 dependent on experience.
- Company Bonus Scheme: Eligible for a company bonus scheme.
- Private Healthcare: Private healthcare and Medicash plan provided.
We offer a range of benefits to support your well-being and development, including access to the Wellbeing platform and a Cycle to Work scheme.
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