Technical IT Specialist

5 days ago


Bury St, Suffolk, United Kingdom SoCode Limited Full time
Job Title: Technical IT Specialist

Location: Bury St Edmunds

Estimated Salary: £35,000 - £45,000 per annum

About SoCode Limited

We are a dynamic and rapidly growing Managed Service Provider (MSP) that specializes in delivering high-quality IT support and solutions to clients. Our team is committed to providing excellent customer service and staying at the forefront of technology.

Key Responsibilities:
  1. Provide remote and on-site IT support to clients, troubleshooting hardware, software, and network issues.
  2. Install, configure, and maintain operating systems, applications, and network equipment.
  3. Monitor and maintain systems to ensure high availability and performance.
  4. Assist with setting up new client infrastructure, including servers, networks, and security systems.
Requirements:
  1. Proven experience as an IT Support Engineer or similar role, preferably within an MSP environment.
  2. Strong knowledge of Windows and/or Linux operating systems.
  3. Experience with networking technologies (LAN, WAN, VPN, firewalls).
  4. Familiarity with cloud services such as Microsoft 365 and Azure.


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