Inbound Travel Insurance Specialist

1 day ago


Romford, Greater London, United Kingdom Adore Recruitment Full time
Role Overview:

We are looking for an experienced Inbound Travel Insurance Specialist to join our team at Adore Recruitment. As an Inbound Travel Insurance Specialist, you will be responsible for managing inbound calls selling travel insurance directly and on behalf of our Clients and Business Partners.

You will work as part of the Inbound Sales Team 37.5 hours per week on a rolling rota shift pattern, including some evenings and weekends. The ideal candidate will have previous experience in a sales role with proven levels of success, and experience in a regulated industry would be a plus. You will also have good IT literacy skills, good listening skills, and excellent communication skills, both written and verbal.

In this role, you will handle inbound sales calls, achieve personal sales and performance targets, identify customers' needs and upsell policies to maximise sales opportunities, manage sensitive data in line with our Data Protection Policy, and maintain customer records to ensure our data integrity. This is a fantastic opportunity to develop your skillsets and work with autonomy as we look to help grow the organisation. The salary for this position is estimated to be around £25,000 - £30,000 per annum, depending on location and experience.

Key Responsibilities:
- Manage inbound calls selling travel insurance directly and on behalf of our Clients and Business Partners
- Achieve personal sales and performance targets
- Identify customers' needs and upsell policies to maximise sales opportunities
- Manage sensitive data in line with our Data Protection Policy
- Maintain customer records to ensure our data integrity

Benefits:
- Opportunity to develop your skillsets and work with autonomy
- Chance to contribute to the development and success of our Company
- Competitive salary range of £25,000 - £30,000 per annum

Personal Requirements:
- Must enjoy working with and being challenged by sales targets
- Previous experience in a sales role with proven levels of success preferred
- Good IT literacy skills
- Good listening skills
- Excellent communication skills, both written and verbal required

This list of duties is neither exclusive nor exhaustive and may be amended by Senior Management from time to time.

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