German Speaking Credit Controller
4 weeks ago
We are seeking a highly skilled Credit Controller to join our team at Resideo. The successful candidate will be responsible for managing and controlling accounts receivable in line with our debt collection procedure. This will involve communicating with customers via telephone and email regarding outstanding debtors, credit limits, and payment terms. The ideal candidate will have a strong understanding of credit and collections procedures, as well as excellent communication and problem-solving skills.
Key Responsibilities:
- Manage and control accounts receivable in line with our debt collection procedure.
- Communicate with customers via telephone and email regarding outstanding debtors, credit limits, and payment terms.
- Identify high-risk accounts and take appropriate action.
- Credit reviews and approvals of credit terms and limits per policy and in line with our schedule of executive authority.
- Review all held orders promptly and release them when appropriate within a timely manner.
- Timely escalate collection issues and find mitigation.
- Assist with the timely resolution of unapplied cash receipts.
- Customer accounts maintained in cooperation with our Customer Master Team.
- Provide the business with accounts receivable information and initiate meetings to determine a plan of approach.
- Build and maintain good working relationships with both internal and external customers.
- Resolve disputes, delays, and other issues by cross-functional coordination.
Requirements:
- Ability to speak and work in the German language.
- Bachelor's degree in a related field or equivalent experience.
- Basic knowledge of customer service.
- Computer skills.
- Results-oriented.
- Problem-solving skills.
- Experience with analysis.
- Experience working for a large multinational environment is preferable.
- Strong technical and analytical skills.
What We Offer:
- Competitive salary.
- Modern and nice working environment.
- Possibilities for career development.
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