Second Line Technical Support Specialist
1 week ago
We are seeking a skilled 2nd Line Support Engineer to join our client's team in Milton Keynes/Hybrid. As a key member of the IT support team, you will provide second-line technical support and maintenance on-site for clients.
The ideal candidate will have a minimum of 2 years' experience in a 2nd Line IT support role, with a strong background in IT infrastructure, managed services, and software solutions. Experience working for a Managed Service Provider (MSP) or supporting multiple sites/businesses is essential.
Key Responsibilities:
- Provide second-line technical support and maintenance on-site for clients
- Work collaboratively with the IT support team to resolve technical issues
- Develop and maintain strong relationships with clients
- Stay up-to-date with the latest IT technologies and trends
Requirements:
- 2 years' experience in a 2nd Line IT support role
- Experience working for a Managed Service Provider (MSP) or supporting multiple sites/businesses
- Strong IT skills with a keen interest in technology
- Excellent communication abilities
- Full UK driving license with access to personal transportation
What We Offer:
A competitive salary of up to £35,000 + car allowance, a hybrid working environment, and the opportunity to work with a leading IT solutions provider.
If you are a motivated and experienced IT professional looking for a new challenge, please apply now or contact Dan Freeman for more information.
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