Operations Manager
4 days ago
We are seeking an experienced Call Centre Supervisor to join our team at Kone México. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring the smooth day-to-day operation of our call centre.
About the Role:
- Lead a team of customer service representatives in a fast-paced contact centre environment.
- Ensure the timely resolution of customer complaints and issues.
- Develop and implement process improvements to increase efficiency and productivity.
- Monitor and report on key performance indicators (KPIs) such as first contact resolution (FCR), average handling time (AHT), and customer satisfaction (CSAT).
- Collaborate with other departments to ensure seamless communication and efficient workflow.
Requirements:
- Minimum 2 years of experience in a call centre or customer service role.
- Proven leadership and management skills.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing priorities.
Salary: $60,000 - $80,000 per annum depending on experience.
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Restaurant Operations Manager
4 days ago
Long Lee, United Kingdom Brewers Fayre Full timeJob Overview: As a Restaurant Operations Manager at Brewers Fayre, you will be responsible for leading the team to deliver exceptional customer service and achieving sales and customer satisfaction targets. The role involves managing the team, training and developing them to improve performance, and ensuring seamless communication between the kitchen and...
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Production Operations Manager
4 days ago
Long Lee, United Kingdom Rotherwood Full timeCompany InformationRotherwood is a reputable company dedicated to providing high-quality services. As our Fabrication Works Manager, you will play a crucial role in ensuring our operations run smoothly and efficiently.About the RoleThis position requires a skilled professional with experience in fabrication and welding processes. Your strong leadership and...
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"Operations Leadership Role"
1 month ago
Long Lee, United Kingdom Transportengineer Full timeJob SummaryWe are seeking a highly motivated and experienced Operations Manager to lead our local depot teams in Keighley.The successful candidate will be responsible for managing the smooth running of the operation, including managing a team of drivers and duty managers, and working with our commercial team and local stakeholders to ensure our plans come to...
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Healthcare Operations Coordinator
2 weeks ago
Long Lee, United Kingdom Airedale NHS Foundation Trust Full timeAbout the JobWe are recruiting a Healthcare Operations Coordinator to join our team at Airedale NHS Foundation Trust.This is an exciting opportunity to work in a fast-paced environment, coordinating and managing the administrative hub to ensure seamless delivery of services.Key ResponsibilitiesCoordinate and manage the administrative hub, ensuring efficient...
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Operations Leadership Position
3 weeks ago
Long Lee, United Kingdom Transportengineer Full timeAbout the RoleWe are currently seeking a skilled Operations Leadership professional to join our team as a Service Delivery Manager. This is a challenging but rewarding role that offers opportunities for growth and development.In this position, you will be responsible for leading a team of drivers and duty managers, ensuring the smooth operation of our depot...
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Maintenance Operations Specialist
4 days ago
Long Lee, United Kingdom Pioneer Selection Ltd Full timePioneer Selection Ltd, a globally renowned manufacturer of household products, has an opening for an Engineering Support Lead in their highly automated state-of-the-art facility. This role is part of the facilities management team responsible for ensuring smooth operations and maintenance activities across various areas of the factory.About the RoleThis...
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Dealership Operations Director
3 weeks ago
Long Lee, United Kingdom Vertu Motors group Full timeBristol Street Motors Vauxhall Keighley is part of Vertu Motors, one of the largest Motor Retailers in the UK. We are committed to delivering an outstanding customer motoring experience through honesty and trust. As a General Manager, you will be responsible for driving business growth, fostering manufacturer relationships, and ensuring operational...
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Financial Operations Assistant
4 days ago
Long Lee, United Kingdom Venn Group Full timeVenn Group is seeking an experienced Financial Operations Assistant to support our finance team. This exciting opportunity comes with a salary range of £25,000-£26,500 per annum, offering a chance to grow your career in finance.The successful candidate will be responsible for a range of tasks, including setting up and maintaining customer files and...
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Food Service Operations Coordinator
2 weeks ago
Long Lee, United Kingdom Snowfox Group Full timeKey ResponsibilitiesAssist the manager in daily operations, including food preparation and serving customers.Maintain high-quality food and service standards to build customer loyalty.Showcase menu knowledge and drive sales through confident customer interactions.Benefits and PerksA free choice of food during each shift.Opportunities for career...
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People Operations Specialist
3 weeks ago
Long Lee, United Kingdom Kone México Full timeAbout the Role:KONE is currently looking for a skilled People Operations Specialist - HR Advisor who can contribute to creating an exceptional working environment.The role involves working closely with People Business Partners and Employee Relations Specialists to provide support with employee relations cases, employee performance, employee engagement and...
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Key Executive for Manufacturing Operations
3 weeks ago
Long Lee, United Kingdom LER (SG) Ltd Full timeProduction DirectorLER (SG) Ltd, a leading metal fabrication company, is seeking a highly experienced Production Director to join their team. This role offers a salary of £60,000 - £70,000.Job Description:Company Overview:LER (SG) Ltd specialises in Metal Fabrication, Welding and Plasma Cutting, serving various industries with high-quality products and...
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Bistro Management Position
1 week ago
Long Lee, United Kingdom Talent Hive Ltd Full timeJob Description:Talent Hive Ltd is recruiting a talented Food Service Supervisor to join our dynamic team. As a key player in our restaurant, you will be responsible for overseeing the day-to-day operations, managing staff, and driving excellence in food quality and customer satisfaction.Your Skills:With a strong background in a similar role, you will...
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Service Delivery Manager Professional
3 weeks ago
Long Lee, United Kingdom Transportengineer Full timeJob SummaryWe are seeking an experienced Operations Leadership professional to join our team as a Service Delivery Manager. In this role, you will be responsible for leading a team of drivers and duty managers, ensuring the efficient operation of our depot and providing exceptional customer service.You will work closely with our commercial team to develop...
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Operations Coordinator
4 days ago
Long Lee, United Kingdom Rotherwood Full timeKey ResponsibilitiesAs a Team Leader in our Call Centre, you will oversee the day-to-day activities of our customer service team. Your responsibilities will include people management, coaching, and development; customer service delivery; and analysis of performance metrics to drive continuous improvement.
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Kitchen Operations Manager
2 weeks ago
Lee, United Kingdom Greene King Full timeLead Kitchen Team to Deliver High-Quality MealsA skilled and experienced Kitchen Operations Manager is required to lead our kitchen team in delivering high-quality meals while maintaining kitchen hygiene and safety standards. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the kitchen, making...
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General Manager
2 weeks ago
Long Lee, United Kingdom Mitchells & Butlers Leisure Retail Limited Full timeAt Toby Carvery - Keighley, we recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keep our guests coming back for more.Join us at Toby Carvery,...
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Frontline Installation Manager
2 weeks ago
Long Lee, United Kingdom Kone México Full timeFrontline Installation ManagerWe are seeking an experienced Frontline Installation Manager to join our team at Kone México. As a key member of our organization, you will be responsible for developing and implementing the frontline installation resource strategy, ensuring seamless resource allocation and effective management of installation resources.About...
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Facilities Maintenance Manager Assistant
4 days ago
Long Lee, United Kingdom Pioneer Selection Ltd Full timeA well-established global leader in the industry, Pioneer Selection Ltd, seeks an experienced Facilities Maintenance Manager Assistant to join their team in Riddlesden. As a key member of the facilities management team, this role involves providing critical support to the facilities manager, assisting with daily operations, and ensuring seamless coordination...
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Finance Manager
1 month ago
Long Lee, United Kingdom Jhe Partners Full timeWe are seeking a highly skilled Finance Manager to join our team at JHE & Partners. As a key member of our finance function, you will work closely with the Managing Director to oversee and process all transactional work, up to trial balance, and prepare accounts for review by the Finance Director.Main Responsibilities:Monthly management reporting and...
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Business Development Manager
3 weeks ago
Long Lee, United Kingdom Vertu Motors group Full timeVertu Motors is a leading motor retailer in the UK, renowned for its strong performance and leadership. As a General Manager, you will play a pivotal role in driving business growth, fostering manufacturer relationships, and ensuring operational excellence. With a passion for delivering exceptional customer experiences, you will motivate and inspire your...