Retail Customer Experience Specialist

4 weeks ago


Ballymena, United Kingdom Welcome Break Full time
Customer Service Job

Welcome Break is seeking a Customer Service Representative to join their team. In this role, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience.

About the Role

The successful candidate will work as part of a world-class team, operating well-known brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express, and Burger King, along with hotels under the Ramada and Days Inn brands.

Key responsibilities include:

  • Providing a positive approach to customer service and a can-do attitude
  • Working as part of a team to deliver excellent customer experiences
  • Being willing to learn and take on new challenges
Salary and Benefits

The hourly rate for this position is up to £11.60ph, with benefits including flexible working patterns to fit your lifestyle, seasonal hours, employee discounts (25% off onsite at Subway, Burger King, Costa, Chopstix, etc.), and My Welcome Break discounts - savings at hundreds of retailers.

Career Progression

Opportunities for career progression from Customer Service to Management through training programmes are available, along with holiday entitlement that increases with service and access to a cycle to work scheme.



  • Ballymena, United Kingdom Winemark Full time

    Job Summary: We are seeking a Customer Experience Specialist to lead our sales team and deliver exceptional customer service.About the Role:Leverage your interpersonal skills to build strong relationships with customers, driving loyalty and repeat business.Maintain accurate knowledge of products and services to provide informed recommendations to...


  • Ballymena, United Kingdom British Heart Foundation Full time

    Company OverviewThe British Heart Foundation is a leading charity retailer with over 700 stores across the UK, dedicated to raising funds for heart and circulatory research.SalaryWe offer a competitive salary of £9.50 per hour for this part-time role, with opportunities for career progression and professional development.Job DescriptionAs a Sales Assistant...


  • Ballymena, United Kingdom The Works Full time

    About Our StoreWe're a dynamic and fast-paced retail environment where no two days are ever the same. As a Retail Sales Assistant, you'll have the opportunity to work with a talented team of colleagues who are passionate about inspiring creativity and imagination in our customers.What We OfferA competitive salary of £20,000 - £25,000 per annum, depending...


  • Ballymena, United Kingdom ENGINEERINGUK Full time

    About the RoleThis is an exciting opportunity for a Delivery and Customer Experience Specialist to join our dynamic team. As a key member of our operations team, you will be responsible for delivering customer shopping trips while maintaining a high level of customer satisfaction.


  • Ballymena, United Kingdom Henderson Group Full time

    About YouWe are looking for a driven and passionate individual who shares our commitment to delivering exceptional customer experiences. As a successful candidate, you will have a proven track record in retail management, with experience in leading teams and driving business growth. You will also possess excellent communication and interpersonal skills, with...


  • Ballymena, United Kingdom Aramark Full time

    As a Retail Assistant at Aramark Premier Shop, you'll be an integral part of our team, providing exceptional customer service and ensuring a seamless shopping experience for our customers. You'll work closely with your colleagues to maintain a clean and safe environment, manage stock levels, and ensure that our merchandise is displayed to its full potential....


  • Ballymena, United Kingdom GRN Search Group Ltd. Full time

    Role OverviewBecome a Logistics Customs Specialist at GRN Search Group Ltd. in Ballymena, with an estimated salary of £25,000.This role involves preparing customs entries, liaising with importers/exporters, and handling data entry efficiently.Responsibilities:- Prepare customs entries to ensure all requirements are met- Liaise with importers/exporters to...


  • Ballymena, United Kingdom Sunblink Ltd-GRN Full time

    Job Title: Customs Operations SpecialistAbout the Role:We are seeking a highly motivated and organized Customs Operations Specialist to join our team at Sunblink Ltd-GRN. As a key member of our customs department, you will be responsible for ensuring seamless customs operations and compliance with all relevant regulations.Key Responsibilities:Prepare and...


  • Ballymena, United Kingdom Sunblink Ltd-GRN Full time

    Sunblink Ltd-GRN is seeking a Logistics Coordinator to join their team in Ballymena. This exciting opportunity will involve working in a small team of specialists who are passionate about building a career in logistics.The successful candidate will have excellent communication skills, be confident at working on their own initiative, and be proficient in...


  • Ballymena, United Kingdom Winemark Full time

    Job Overview:Winemark is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for assisting customers, maintaining store appearance, and achieving sales targets.Key Responsibilities:Assist customers in finding products and providing personalized recommendations.Maintain a high level of product knowledge and...


  • Ballymena, United Kingdom GRN Search Group Ltd. Full time

    About the RoleAre you interested in building a career within the fastest growing sector in Logistics? As a Customs and Trade Specialist, you will be completing customs declarations, preparing documentation for trade movements, and liaising with customers and suppliers to ensure the efficient movement of goods across borders.This is an excellent opportunity...

  • Retail Associates

    6 months ago


    Ballymena, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...


  • Ballymena, United Kingdom Reed in Partnership Full time

    Job OverviewThis Customer Service Specialist role is an excellent opportunity to work in a fast-paced environment where no two days are the same. As a Policy Associate, you will be responsible for delivering exceptional customer service while ensuring the smooth running of our test centre.You will work closely with our team to ensure that all candidates...


  • Ballymena, United Kingdom Sunblink Ltd-GRN Full time

    Are you looking for a challenging role in the Customs industry that can offer great progression opportunities? As a Customs Administrator at Sunblink Ltd-GRN, you will play a key part in the efficient movement of goods across borders, working closely with customers and suppliers.The role involves:Preparation of customs entries to ensure all requirements are...

  • Retail Assistant

    6 months ago


    Ballymena, United Kingdom Moores Cloughmills Ltd Full time

    Working as part of our retail team on the shop floor stocking shelves and serving customers. Must be flexible to work shifts between Monday - Sunday. Must be reliable and have a good range of availability. Previous experience is an advantage. **Job Types**: Full-time, Part-time **Salary**: £5.28-£10.42 per hour Work Location: In person


  • Ballymena, United Kingdom Winemark Full time

    Role SummaryWe are seeking a highly skilled Retail Sales Professional to join our team at Winemark. In this role, you will be responsible for providing exceptional customer service and ensuring the store operates efficiently.Key Responsibilities:• Assist customers with their queries and resolve any issues in a timely manner• Maintain a high level of...


  • Ballymena, United Kingdom RecruitmentRevolution Full time

    About the Job:The Service Manager will oversee the day-to-day operations of the Service Department, ensuring high standards are met and maintained.Your Key Responsibilities:Lead and manage the service teamDevelop and implement training plansMonitor and improve customer satisfactionCollaborate with colleagues and other teamsOur Commitment:To provide a safe...


  • Ballymena, United Kingdom Reactive Recruitment Full time

    Retail Sales PositionReactive Recruitment is seeking a skilled Retail Sales Professional to join their team in Ballymena. As a key player in the company's sales strategy, you will be responsible for engaging with both domestic and trade customers, identifying their needs, and providing tailored solutions in a friendly, high-service setting.The ideal...


  • Ballymena, United Kingdom Bonmarché Full time

    We are looking for a Retail Store Supervisor to join our team at Bonmarché in Antrim. As a key member of the management team, you will be responsible for assisting the manager in the day-to-day operation of the store, ensuring costs are contained within targets.The ideal candidate will have previous experience either in management or supervision of...


  • Ballymena, United Kingdom Winemark Full time

    Job Overview: We are recruiting a Retail Service Expert to deliver outstanding customer service and drive sales growth.About the Role:Maintain a high level of customer satisfaction by responding promptly to customer queries and resolving issues efficiently.Work closely with colleagues to achieve sales targets and maintain a clean and organized store...