Field Service Specialist

4 weeks ago


Reading, Reading, United Kingdom Lorien Full time
Job Title

Field Service Specialist

Lorien is seeking a motivated Field Service Specialist to join their team. The successful candidate will have a blend of technical and customer-facing skills.

Key Responsibilities

  • Visit customer sites to ensure the maintenance and installation of their kit, including software upgrades and hardware installation.
  • Provide technical support to customers, resolving issues and ensuring their satisfaction.
  • Collaborate with the team to identify and implement process improvements.

Requirements

  • General knowledge of IT systems, including software installs and network connectivity.
  • Excellent customer-facing skills, with experience in managing customer queries.
  • Good problem-solving skills and the ability to work independently.
  • A valid driving license is essential.

Benefits

  • Salary: £25,000
  • Company van and fuel card
  • Company pensions
  • Paid overtime
  • 25 days annual leave

This is an excellent opportunity to join a dynamic team and develop your skills in a fast-paced environment.



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