Housing Repairs Coordinator

3 days ago


Melton Mowbray, Leicestershire, United Kingdom Howells Solutions Limited Full time
Job Overview

About the Role:

We are seeking an experienced and proactive Repair Scheduling Specialist to join our team, working on repairs and maintenance within social housing. This is a full-time, permanent position based in Melton Mowbray.

The Ideal Candidate:

  • Must have experience as a Planner/Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills.
  • Experience of using a repairs and maintenance software.

Responsibilities:

  1. Managing calls on system
  2. Managing operatives' diaries
  3. General administration
  4. Planning repairs and maintenance requests to the relevant operative
  5. Ensuring trade skill sets and location parameters are working effectively
  6. Liaising with operatives, tenants, and the Client
  7. Document Control - Ensuring worksheets are received and checked
  8. Working towards individual and client KPI's
  9. Dealing with council and private housing contracts, planning and scheduling routine, essential, and emergency property maintenance works
  10. Tracking and monitoring to completion
  11. Liaising with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials, and logistics and reorganising of schedules
  12. Organising external supply companies
  13. Ensuring all trades are ready and present on-site and works completed in-line with committed client completion dates

What We Offer:

A modern, forward-thinking business that believes the strengths, skills, and personalities of their people are the key to their success.

Salary Information:

The estimated annual salary for this role is £26,000.



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