Service Operations Specialist
4 days ago
We are seeking a highly motivated Service Advisor to join our client's aftersales department in their dealership.
The ideal candidate will have:
- Previous experience in a service role, with a focus on providing exceptional customer service.
- Excellent communication and organisational skills, with the ability to manage multiple tasks.
- A passion for selling technician labour and products to achieve sales targets.
Job Overview:
Salary: £30,000 - £40,000 per annumBenefits:- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
- A competitive salary and benefits package.
Responsibilities:
- Establish a rapport with customers and provide outstanding service.
- Sell technician labour and products to achieve sales targets.
- Book customer vehicles for servicing, maximising labour utilisation and efficiency.
- Arrange alternative transport for customers and liaise with drivers regarding pick-up and delivery.
- Manage work in progress on customer vehicles, liaising regularly with customers and the Workshop Controller.
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Utilities Operations Specialist
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Senior Retail Operations Manager
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