Customer Service Representative

3 weeks ago


Brighouse, Calderdale, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Phone Shop. As a key member of our store team, you will play a vital role in delivering an exceptional shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety guidelines.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
  • Engage with customers to understand their needs and preferences, providing personalized recommendations and solutions.
What We Offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including discounts on Tesco products and services, and access to exclusive colleague deals.
  • A chance to work with a leading retailer, committed to making a positive impact on the communities we serve.
About Us

Tesco is a leading retailer, dedicated to serving our customers, communities, and planet. We are committed to creating a workplace that is inclusive, diverse, and supportive of all colleagues. If you are a motivated and customer-focused individual, who is passionate about delivering exceptional service, we would love to hear from you.



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