Business Operations Analyst

4 weeks ago


Midlothian, United Kingdom Sanderson Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Diligenta. As a Business Analyst, you will play a critical role in reviewing and resolving Corporate Incidents for our clients. Your primary responsibility will be to investigate and analyze the cause of incidents, plan the necessary actions to rectify the issue, and ensure that Corporate Incidents are delivered in line with client and regulatory expectations.

Key Responsibilities
  • Investigate and analyze the cause of Corporate Incidents
  • Plan and implement actions to rectify the issue
  • Ensure that Corporate Incidents are delivered in line with client and regulatory expectations
  • Liaise with internal stakeholders, policy holders, advisors, and external clients
  • Organize and facilitate meetings with relevant parties
Requirements
  • Strong knowledge of Life and/or Pensions
  • Excellent communication skills
  • Proficient skills in MS Office Word, PowerPoint
  • Strong analytical skills
  • Experience working within financial services and to FCA Guidelines
What We Offer
  • 33 days including Bank Holidays
  • Eligibility for an annual discretionary bonus scheme
  • Personal and career development opportunities
  • Access to Perks at Work
  • Cycle to Work Scheme & Interest free Season Ticket loans
  • A companywide Wellbeing programme
  • A comprehensive set of Moments that Matter policies
  • A contributory company pension scheme


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