About the Role

The MASH Administrator will work as part of a small Police team within Eastbourne MASH, providing administrative support for the Detective Sergeant and officers within MASH. This is a fast-paced and varied role, where attention to detail is vital.

Key Responsibilities

• Provide effective administrative support to all work streams that encompass the MASH.
• Research for Strategy meetings, case conferences, and to support the DS to make early multi-agency decisions.
• Handle enquiries from internal and external parties, whether they are phone calls or requests in writing.
• Respond to requests for information.
• Research and obtain relevant disclosable information from police systems.
• Collate, produce, analyze, and disseminate information in relation to child and adult protection referrals.
• Support the department in achieving objectives, ensuring the completion of actions and strategies set for improvements.
• Set up and attend meetings, record actions, and distribute papers as required.
• Ensure that offences identified within the business of the MASH are recorded to be Crime Data Integrity compliant.
• Keep all records and information secure and confidential at all times.
• Monitor the progress of relevant court cases, including Domestic Violence Protection Orders, and update records.
• Monitor the Niche inboxes and deal with workflows allocated to them, identifying Safeguarding Alerts and SCARFS.

Requirements

• Previous experience of working in an administrative role is essential.
• Good organisational skills, with the ability to exercise discretion in handling matters of a personal, sensitive, and confidential nature.
• Effective time management and prioritisation skills, with the ability to meet timescales without close supervision.
• Good interpersonal skills, with the ability to deal courteously with enquiries.
• Research and analytical skills for Police systems, with the ability to recognise if research needs to be expanded.
• Decision-making skills to support the officer in making safeguarding decisions.
• Good IT skills, with the ability to support research, transpose information from one system to another, and produce research documents on templates for meetings.