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Front of House Team Member

2 months ago

Poole, Poole, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn Poole Centre (Holes Bay). As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Prepare and serve food and beverages to guests, maintaining high standards of presentation and quality.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.

What We Offer:

  • A competitive hourly rate.
  • Guaranteed hours of 18, 25, or 30 per week.
  • Ongoing training and development opportunities.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and Whitbread restaurants.
  • A company pension and save as you earn scheme.
  • Access to a range of employee discounts and benefits.

About Us:

Whitbread is a leading hospitality company, operating a range of brands including Premier Inn and Whitbread Restaurants. We are committed to delivering exceptional customer service and creating a positive work environment for our employees.