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Site Operations Projects Manager

4 weeks ago

Reading, Reading, United Kingdom Sapphire Balconies Full time
About Us

Sapphire Balconies is a leading provider of balcony design and installation services, driven by a mission to innovate and deliver exceptional results. With a strong focus on community and charitable initiatives, we strive to create a positive impact on the lives of our employees and customers.

The Role

We are seeking an experienced Site Operations Projects Manager to join our team on a full-time, permanent basis. As a key member of our operations team, you will be responsible for managing and overseeing activities at our project sites, ensuring the delivery of high-quality balcony products that meet our exceptional standards.

Key Responsibilities:

  • Lead and manage a team of 5, ensuring high performance and effective collaboration
  • Oversee training, onboarding, and the ongoing management of site installers
  • Ensure aftercare queries are addressed, adhering to warranty policies
  • Plan warranty works and ensure the right equipment and materials are available
  • Provide reports on installer performance, equipment forecasts, and project status
  • Conduct regular team meetings, 121s, and performance appraisals
  • Ensure health and safety compliance across all sites
  • Act as the primary liaison between sales teams, clients, and internal departments
  • Produce and deliver regular reports to provide insights on team performance, project status, and troubleshooting areas
About You

To be considered for this role, you will need:

  • Extensive experience in progressive team management
  • Experience in progressive responsibility with quantifiable results in similar roles
  • A full, valid driving licence
  • A CSCS card

The ideal candidate will be well-presented and maintain a high level of professionalism in all interactions.

This is an exciting opportunity for an experienced and qualified construction manager with a great leadership style to join our growing team and make a positive impact on our innovative projects.