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Freedom of Information Support Officer

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Adecco Full time

Job Title: Freedom of Information Support Officer - Data Protection Specialist

Location: Remote

Contract Details: Temporary (variable duration)

Salary: £13.98 per hour

Responsibilities:

  • Monitor and respond to Freedom of Information requests within prescribed statutory timescales
  • Facilitate and process Adults Data Subject Access Requests
  • Provide general administrative support to the Social Care Teams
  • Produce statistical information to contribute to senior management quality monitoring and performance reports

Essential (Knowledge, Skills, Qualifications, Experience):

  • GCSE Grade 4 or above (or equivalent) in Maths and English
  • Evidence of continued professional development
  • Minimum 12 months of relevant experience
  • Strong communication skills, both verbal and written
  • Proficiency in Microsoft Office Suite
  • Understanding of the Data Protection Act and the Freedom of Information Act
  • Familiarity with Social and Health Care functions and Education Services
  • Ability to work well in a team and independently
  • Excellent customer service skills with an empathetic and patient approach

Desirable (Knowledge, Skills, Qualifications, Experience):

  • Experience in coordinating resources and organising meetings
  • Familiarity with diary management, agenda preparation, and minute-taking
  • Knowledge of various computer software packages and systems

Technologies:

Microsoft Office Suite

About the Role:

Adecco is seeking a highly skilled Freedom of Information Support Officer to join our team. As a key member of our administrative team, you will be responsible for providing support to our Social Care Teams, ensuring compliance with data protection regulations, and facilitating Freedom of Information requests.

What You'll Do:

  • Monitor and respond to Freedom of Information requests in a timely and efficient manner
  • Process Adults Data Subject Access Requests, ensuring confidentiality and data protection
  • Provide administrative support to the Social Care Teams, including data entry and record-keeping
  • Produce statistical information to support senior management decision-making

What We're Looking For:

  • GCSE Grade 4 or above (or equivalent) in Maths and English
  • Relevant experience in data protection, Freedom of Information, or a related field
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office Suite
  • Ability to work well in a team and independently

Why Adecco:

Adecco is a leading recruitment agency, committed to providing exceptional service to our clients and candidates. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.