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Healthcare Coordinator
1 month ago
Key Responsibilities:
As a Healthcare Coordinator, you will:
- Develop and maintain strong relationships with Medical Secretaries and Consultants to manage and update the availability of consultants for online bookings.
- Coordinate and oversee the online booking process for self-pay and private patients, ensuring timely and accurate scheduling.
- Serve as the primary point of contact for queries related to online bookings, providing clear and prompt communication to patients and staff.
- Proactively troubleshoot and resolve any booking issues, ensuring a smooth and seamless experience for patients and consultants.
- Regularly review and update consultant availability and booking slots based on demand and feedback.
- Collaborate with the marketing and IT teams to ensure the online booking system is user-friendly, accurate, and up to date.
Key Skills and Qualifications:
Strong organisational and multitasking skills with the ability to prioritise workload effectively.
Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with Medical Secretaries, Consultants, and other hospital staff.
Experience in healthcare administration, bookings management, or a similar role.
Proficiency in using online booking systems and hospital administration software.
Attention to detail and a commitment to delivering a high-quality patient experience.
Ability to work independently and proactively resolve issues as they arise.
About Nuffield Health:
Nuffield Health is a leading healthcare provider with a strong commitment to delivering high-quality patient care.
We are proud of our modern hospital, which offers a range of surgical specialties and clinics, including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology, as well as women's and men's health clinics.
Our hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands.
We offer a range of benefits to our employees, including financial and emotional wellbeing support, an online GP, gym membership, and private healthcare.
