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Business Development Manager for Debt Recovery

2 months ago

Leeds, Leeds, United Kingdom ENGIE Full time

Exciting Opportunity: ENGIE is seeking a seasoned Business Development Manager to lead our Debt Recovery Team in Leeds, focusing on gas and electricity industry processes. This role offers a unique blend of strategy and hands-on management, working closely with the credit control team to drive cost recovery and efficiency.

About ENGIE

As a global leader in low-carbon energy supply and services, ENGIE has been active in the UK energy market for over 20 years. Our investments focus on energy storage and renewable energy, while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We're looking for individuals who share our vision and are committed to helping us turn it into reality.

Purpose of the Job

This Business Development Manager will be responsible for managing overdue debt through disconnections and internal/external legal processes. As a hybrid role, you'll work full-time Monday to Friday, enjoying a competitive salary, bonus, and benefits package.

Key Responsibilities:

  • Supervise the Debt Recovery and Disconnections team, overseeing warrants and legal processes.
  • Assist customers and their representatives in expediting claims and recovering outstanding debts or settlements.
  • Collaborate with internal legal teams on high-value claims (over £50k).
  • Approve settlements, write-offs, and authorize legal actions within set delegations.
  • Ensure timely maintenance of Legal trackers and Debt Recovery tickets, adhering to authority delegations.
  • Manage the full legal process with external solicitors, acting as the main point of contact for queries and expenditure control.
  • Validate and sign off Disconnection and External Legal Costs invoices.

Requirements:

To succeed in this role, you'll need:

  • A working knowledge of gas and electricity industry processes across SME and I&C sectors.
  • An understanding of customer lifecycles and interdependencies between Credit Control and interfacing departments.
  • Proven organisational skills, producing accurate work under tight deadlines.
  • High numeracy and awareness of cost recovery.
  • Strong verbal reasoning skills and Microsoft Office proficiency.
  • The ability to demonstrate practical problem-solving and manage conflicting priorities.
  • A proven record of excellent customer service and quality experience in credit control.
  • GCSE English and Mathematics Grade C (or equivalent).

What Benefits We Offer?

Enjoy a flexible working model that combines remote work with office collaboration. Our hybrid approach allows you to balance productivity and comfort.

We reward your hard work and dedication with a competitive bonus programme, acknowledging and valuing your contributions.

We prioritise your peace of mind with life assurance coverage, ensuring your loved ones are protected in case of the unexpected.

Your financial security matters to us. Our income protection benefits provide a valuable safety net in case you're unable to work due to illness or injury.

We invest in your future with employer pension contributions, providing a solid foundation for your retirement.

Take care of yourself and your family's health without financial worries through our healthcare cash plan, offering reimbursement for medical expenses, dental, and optical care, and more.

Enjoy hundreds of retail and lifestyle discounts through myENGIE, giving you the flexibility to live your best life.

At ENGIE, diversity, equity, and inclusion are key to sustainability and success. We strive to attract, engage, and retain top talent from diverse backgrounds, fostering an inclusive environment where everyone feels valued and respected.

We're an equal opportunity employer, considering all suitably qualified applicants regardless of protected characteristics. We recruit based on merit and commit to creating an inclusive environment for all employees.