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Customer Service Representative

2 months ago

London, Greater London, United Kingdom The Rehab Physio Full time £13
Job Summary

We are seeking a highly skilled and organized Part Time Telephone Receptionist to join our team at The Rehab Physio. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.

Key Responsibilities
  • Customer Service: Answer and direct phone calls with professionalism and excellent phone etiquette, ensuring a positive experience for our clients.
  • Administrative Support: Perform clerical duties such as filing, photocopying, and data entry, as well as manage the diaries of our therapists using our specialist clinical software.
  • Office Management: Maintain an organized office environment, manage office supplies, and assist with Xero entries and basic bookkeeping tasks.
  • Technology: Utilize Outlook for scheduling, emails, and document management, and perform light domestic duties to maintain a tidy and welcoming environment.
Requirements
  • Experience: Previous experience in an administrative or office role, with a medical setting background being advantageous.
  • Skills: Proficiency in using computerized systems for office tasks, excellent communication and organizational skills, and the ability to work independently.
What We Offer
  • Competitive Pay: $50 per hour.
  • Additional Benefits: Bonus scheme, performance bonus, yearly bonus, company pension, free parking, and on-site parking.