Technical Support Professional

3 days ago


Reading, Reading, United Kingdom Punter Southall Group Full time

Job Description

As a Technical Support Professional, you will play a vital role in ensuring the smooth operation of our IT systems.

Your primary responsibility will be to provide exceptional customer service, responding to user queries and resolving technical issues promptly and professionally.

You will also contribute to the development and maintenance of documentation, guidelines, and procedures related to IT services.

The successful candidate will have strong problem-solving skills, excellent communication abilities, and a deep understanding of ITIL principles.

The salary range for this position is £38,000 - £48,000 per year, depending on qualifications and experience.



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