Group Manager of Client Services
1 week ago
We are seeking an experienced professional to join our team as Head of Client Liaison. The successful candidate will be responsible for driving day-to-day post-sale operational engagement and support directly to clients, ensuring a positive client experience and high-quality service delivery. Key responsibilities include:
- Appointing and leading a client liaison team to deliver exceptional client service.
- Developing strategies for future client journey enhancements and staying abreast of new best practices and technologies.
- Providing input to new business development and reviewing contracts, bids, and tender content to ensure Bristow and Sutor Group's value proposition is effectively communicated.
- Ensuring compliance with FCA 'treating customers fairly' guidelines and relevant statutes and regulations.
- Establishing a culture of performance and talent development within the team, aligned with client requirements.
Able to work collaboratively with internal departments and provide ultimate escalation points for client-related calls or complaints, the ideal candidate will possess strong analytical skills, ability to convert complex data into actionable plans, and a positive attitude with flexibility and adaptability.
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Group Head of Client Engagement
5 days ago
Manchester, United Kingdom Bristow & Sutor Group Full timeAbout the OpportunityWe are excited to offer a unique opportunity for a talented individual to join our team as the Group Head of Client Engagement at Bristow and Sutor Group. As a key member of our leadership team, you will play a critical role in shaping the future of our business.With a strong background in client service and operations, you will lead the...
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Client Services Executive
6 months ago
Manchester, United Kingdom Altus Group Full timeJob Category: Customer Support/Operations Pay Grade Range: £18,360.00 - £42,840.00 Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic...
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Client Services Executive
6 months ago
Manchester, United Kingdom Bridge of Hope Full time** Job Title**: Client Services Executive **Salary**: Up to 25,000 per annum **Location**: Manchester **Do you have experience of working within a telephone based customer service role? Are you looking to work for a really successful business based in Manchester City Centre? If the answer is yes then The Recruitment Co. could be recruiting for the perfect...
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Client Services Executive
6 months ago
Manchester, United Kingdom Bridge of Hope Full time** Job Title**: Client Services Executive **Salary**: Up to 23,000 per annum **Location**: Manchester City Centre **Hours**: 09:00am - 17:00pm **Do you have experience of working within a customer service environment? Are you looking for a role within a business that offers great career opportunities? The Recruitment Co. are recruiting for one of our key...
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Group Management Accountant
6 months ago
Manchester, United Kingdom NCC Group Full timePosition Title: Group Management Accountant Location: Hybrid, 2 days from our Manchester office Role Purpose: NCC Group has an exciting opportunity for a Group Management Accountant to support our Group Finance team. You will need to be able to demonstrate excellent analytical and numerical abilities with a high level of accuracy and a keen eye for...
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Client Service Director
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeClient Service Director JobWe are seeking a highly experienced and skilled Client Service Director to join our team at The Portfolio Group. As a key member of our Client Experience department, you will play a vital role in ensuring the smooth operation of our client-facing operations.About the RoleThis is an exciting opportunity for a seasoned professional...
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Client Services Coordinator
6 months ago
Manchester, United Kingdom BHID Group Full timeLondon Door Company, part of BHID Group Ltd., have been crafting bespoke, high quality luxury doors for over 35 years. Our exquisite exterior doors are designed to complement every style of home. Hand-finished in our London workshop and installed with the utmost attention to detail, London Door Company has a solid reputation for delivering the high standards...
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Client Services Team Leader
6 months ago
Manchester, United Kingdom Altus Group Full timeJob Category: Customer Support/Operations Pay Grade Range: £22,030.00 - £51,410.00 Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic...
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Client Service Coordinator
2 weeks ago
Manchester, United Kingdom Richard Abson Group Full timeRichard Abson Group is seeking a Client Service Coordinator to join our prestigious car dealership in Manchester. This role involves being the first point of contact for customers, responsible for providing a warm welcome and ensuring a seamless experience.The JobYou will greet all walk-ins with a friendly manner, facilitating a smooth transition to the...
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Senior Associate, Client Service
6 months ago
Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full timeSenior Associate, Corporate Trust, Client Service At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly % of the world’s investible assets. Every day around the globe, our ,+ employees bring the power of their perspective to the table...
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Client Relationship Manager
3 weeks ago
Manchester, United Kingdom Altus Group Full timeJob Title: Client Relationship ManagerAbout the Role:We are seeking a skilled Client Relationship Manager to join our Corporate/Key Accounts team in Manchester. As a key member of our team, you will be responsible for managing a portfolio of high-profile commercial property clients.Main Responsibilities:- Pro-actively manage relationships with corporate...
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Client Service Director
6 months ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**Client Service Director (VP)** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of...
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Client Service Director
6 months ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**Client Service Director (VP)** **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of...
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Client Services Coordinator
8 months ago
Manchester, United Kingdom Bridge of Hope Full time** Job Title**: Client Services Coordinator **Location**: Manchester City Centre **Salary**: Competitive (DOE) **Do you have experience of working within a direct fast paced customer service position? Are you looking for a new role within a successful and growing business based in the heart of Manchester City Centre?** **Responsibilities**: - Act in a...
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Associate, Client Service II
6 months ago
Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full timeAssociate II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly % of the world’s investible assets. Every day around the globe, our ,+ employees bring the power of their perspective to the table to create solutions with our clients that...
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Client Experience Manager
33 minutes ago
Manchester, United Kingdom The Portfolio Group Full timePursuing a leadership role at The Portfolio Group requires the ability to drive business growth through exceptional client experiences. As a Client Experience Manager, you will lead and manage a team that provides top-notch support and training to customers.We pride ourselves on being industry leaders, supporting over 80,000 organisations and 13 million...
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Senior Associate, Client Service
6 months ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. - ** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
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Client Contract and Services Coordinator
2 weeks ago
Manchester, United Kingdom Altus Group Full timeWe are seeking a highly skilled Client Contract and Services Coordinator to join our team at Altus Group. This role offers a competitive salary of $75,000 - $100,000 per year, depending on your level of experience.Key ResponsibilitiesAs a Client Contract and Services Coordinator, you will be responsible for:Providing expert advice to clients throughout the...
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Group Soft Services Manager
2 months ago
Manchester, United Kingdom 14forty Full timeGroup Soft Services Manager - Shaw Group Soft Services Manager Up to 46,000 per annumPredominantly Monday to Friday but service checks and employee engagement will be required across all shift patterns. We are looking for an experienced Group Soft Services Manager to join our team to cover 3 sites...
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Strategic Client Growth Manager
3 weeks ago
Manchester, United Kingdom NCC Group Full timeAbout NCC GroupThe NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia-Pacific and United Arab Emirates.We are passionate about helping our customers to protect their brand, value and reputation against...