Housing Applications Officer

1 month ago


London, Greater London, United Kingdom CV-Library Full time

CV-Library is seeking a dedicated Housing Applications Officer to join their Housing Needs and Support division. This role is crucial in ensuring that service users have access to affordable housing through the Homesearch bidding scheme. You will be responsible for processing housing applications, verifying documentation, and providing guidance on housing options in line with council policies and housing legislation.

Key Responsibilities
  1. Assess and register housing applicants, determining eligibility for the Homesearch bidding scheme based on council policies and relevant housing legislation.
  2. Provide detailed advice to service users and external agencies on housing priorities and alternatives, ensuring clear guidance aligned with the council's allocations scheme.
  3. Work with internal departments to deliver training and support on housing registration processes.
  4. Assist in the development of fraud prevention measures, referring cases to relevant authorities when necessary.
  5. Maintain and update the housing application database, ensuring accurate records and generating performance reports.
  6. Address and resolve enquiries and complaints from the public, agencies, and senior management.
Requirements
  1. Strong knowledge of housing legislation, local authority lettings schemes, and homelessness duties.
  2. Proven experience in administration, data input, and statistical reporting.
  3. Experience in delivering services to individuals in housing need.


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