Cybersecurity Analyst Threat Intelligence Support
4 weeks ago
Secureworks, a global cybersecurity leader, is seeking a skilled Cybersecurity Analyst Threat Intelligence Support to join our team. As a Threat Intelligence Support Analyst, you will play a critical role in securing human progress with Secureworks Taegis, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research. Your expertise will help customers detect advanced threats, streamline and collaborate on investigations, and automate the right actions.
We offer a competitive compensation and benefits package, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about what\'s next. We prioritize work-life balance and offer flexible work options when available.
Responsibilities
- Leverage internal, commercial, and open-source tools and data sources to analyze, enrich, and synthesize indicators of compromise and/or other intelligence artifacts to provide meaningful and actionable intelligence.
- Analyze raw data sets and extract relevant insight to form high-quality Threat Intelligence responses.
- Perform proactive all-source research to identify and characterize new threats to the customer base and draft related Threat Intelligence products, where appropriate.
- Maintain a broad understanding and knowledge of the latest offensive and defensive Tactics, Techniques, and Procedures (TTPs) as well as overall Threat Landscape trends.
- Collaborate internally and externally, and develop, enhance, and produce Secureworks Threat Intelligence products.
- Own and execute ongoing projects such as customer threat landscape presentations.
- Identify intelligence collection gaps and communicate findings and collection requirements.
- Initiate, propose, and update processes and standard Threat Intelligence operating procedures for efficient and effective response to Threat Intelligence and IR RFIs.
- Take ownership of, triage, and update tracking systems for Threat Intelligence requests.
- Gather contextual information from multiple sources to establish a Threat Intelligence request course of action or respond to a standard request for information related to the Threat Intelligence-Support service line.
- Meet service level agreements regarding initial response time and customer notification as necessary.
- Provide internal stakeholders the necessary information for decision support and situational awareness on service request intake activities.
- Route RFIs to the proper service delivery team with the appropriate level of urgency and communication channel in a professional and courteous manner with an emphasis on customer satisfaction; assess and escalate to the next level as needed.
Knowledge, Skills, and Abilities
Understanding and experience with the intelligence analysis lifecycle, including but not limited to:
- Conducting all-source intelligence research
- Mining internal and external databases/repositories
- Pivoting research focus on Threat Intelligence indicators of interest
- Developing assessments with evidential basis
- Translating findings into client responses and/or Threat Intelligence reports
Fundamental knowledge in most of the following areas:
- Familiarity with advanced search engine functionality and search query customization
- Unix, Linux, Windows, and OSX operating systems
- Exploits, vulnerabilities, intrusion vectors, and malware
- Host forensics, network forensics, and malware analysis techniques
- Network traffic analysis, endpoint activity analysis, and log analysis techniques
- Understanding of enterprise cyber incident management and response processes
- Understanding of enterprise cybersecurity controls and failure modes
Excellent technical communication skills (oral and written) including experience briefing executive management
Excellent organization and resource management skills
Excellent capability to prioritize multiple and concurrent urgent tasks
Excellent customer service skills and ability to quickly establish technical credibility and rapport with customers
Team player with the ability to work autonomously in a fast-paced, dynamic environment
Passionate about information security and service excellence
Desired Experience/Training:
- Professional degree relevant to cybersecurity or intelligence analysis or equivalent work experience within a technical information security-related role such as Security Operations, Incident Response, or Threat Intelligence analysis
- Relevant governmental, military, commercial training and experience in cybersecurity and other industry standard certifications are a plus
- Professional certifications such as GCTI, GCIA, GCIH, GREM, CISSP, CISM, or similar cybersecurity technical certifications are a plus
- DevOps methods and ITIL framework knowledge are a plus
Secureworks is committed to equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity, and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history, or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.
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