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Process Automation Specialist

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom MRK Associates Full time
Job Overview

MRK Associates is seeking a highly skilled Process Automation Lead to drive innovation and efficiency across the company's current processes. As a key member of the team, you will be responsible for leveraging data, AI, and automation technologies to improve efficiency and productivity across the business.

This is a great opportunity to play a decisive role in driving innovation and efficiency across the company's current processes.

Key Responsibilities
  • Review current AI & Automation strategies; recommend amendments and improvements
  • Project manage the full life cycle of the brand-new automation software from initiation through to implementation and then on-going ownership of system
  • Own the AI strategy for the business, ensuring they are utilising the right AI tools while maintaining security and data protection
  • Identify opportunities to leverage AI and Automation across all channels
  • Own all automations within the business
  • Develop and build automations at key touch points
  • Work with all business units and stakeholders to plan tailored content
  • Develop and report on testing plans to improve automation performance
  • Provide monthly reports and insights on automation performance
  • Implement and understand data management within the platform
  • Stay on top of AI and automation trends and topics

This role requires a strong background in data analytics, process improvement, and automation software. The successful candidate will have excellent knowledge of AI prompts when utilising AI-powered chatbots and experience in confidently managing a large project, full cycle.

For more information about this role or any other Process Automation Lead jobs, please don't hesitate to contact us in confidence or visit our website.

Every application will receive a response as this is the recognised working practice at MRK Associates.