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Shift Leader

2 months ago

Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full time

About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at One Stop. As a Shift Leader, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets.

Key Responsibilities

  1. Lead a team of retail professionals to deliver exceptional customer service and achieve sales targets.
  2. Manage store operations, including opening and closing procedures, stock management, and cash handling.
  3. Develop and implement sales strategies to drive sales growth and improve customer engagement.
  4. Monitor and control store expenses, including labor costs, inventory, and supplies.
  5. Ensure compliance with company policies and procedures, including health and safety, security, and customer service standards.
  6. Provide coaching and development opportunities for team members to improve their skills and performance.
  7. Collaborate with other departments, including store management, to achieve business objectives.
  8. Identify and implement opportunities to improve store operations, including process improvements and cost savings initiatives.

Requirements

  • Proven experience in a retail leadership role, preferably in a convenience store or supermarket environment.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work flexibly, including evenings, weekends, and public holidays.
  • High school diploma or equivalent required; degree in business or related field preferred.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Collaborative and supportive work environment.
  • Discounts on store products and services.

How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].