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Field Service Technician Nights

2 months ago

London, Greater London, United Kingdom MET Recruitment Limited Full time
Job Information

Job Reference: SN-JOB-3050

Salary From: £37,200

Salary To: £37,200

Job Locations: Permanent

Job Skills: Field Service Engineer, Service, Engineer, Technician

Job Description

Company Overview

Our client is a well-established, global company specializing in industrial cleaning products. They are seeking a skilled Regional Service Technician to join their team.

Job Summary

We are looking for a highly motivated and experienced Field Service Technician to cover London and surrounding areas. The successful candidate will be responsible for performing diagnostics, maintenance, and repairs on products while maintaining company and industry standards.

Main Responsibilities

  • Perform diagnostics, maintenance, and repairs on products while maintaining company and industry standards.
  • Use a diagnostic system to ensure diagnostic testing and repairs are thorough and to the highest quality.
  • Replace parts and components and keep detailed, organized records of repairs to each machine.
  • Regular communication with Team Leader and Schedulers to ensure efficiencies and KPI's are achieved.
  • Communicate and actively listen to Customers and Schedulers to ensure positive working relationships are developed and maintained.
  • Complete documentation of work orders to ensure accurate records and orders are created.
  • Responsible for the control of van stocks in accordance with customer base.
  • Responsible for ensuring relevance of individual van stock items and liaising with Team Leader where necessary.
  • Identify and communicate sales leads relevant to Business Development Manager and Key Account Manager.
  • Maintain tools and equipment to a satisfactory and safe condition.
  • Actively participate in 'on the job' coaching and regular performance reviews with Team Leader.
  • Accountable for self-development – attendance of accreditation training courses essential.

Requirements

  • Must have an understanding of municipal vehicles, mechanical, hydraulics or auto electrics.
  • Ideally educated to an NVQ Level 2/3 in Engineering, however, this can be substituted with hands-on experience.
  • Previous product knowledge and experience within the cleaning industry/material handling are desirable.
  • Proven field service experience from a maintenance/technical background.
  • Good communication skills, both written and verbal.
  • Be self-motivated and flexible, as well as highly organized.
  • Have a high level of diagnostic skills.
  • Ideally have experience within electric and electronics, batteries, mechanical, hydraulics, pneumatics, and engines.
  • Must hold a Full UK Driving licence and be able to commit to National travel and overnight stays.

What We Offer

  • Paid overtime available.
  • 24 days holiday plus bank holidays, increases after 5 years.
  • Critical Illness Cover and Life Insurance.
  • Staff discounts on products.
  • Company pension scheme.
  • Company sick pay.
  • Free tickets to sporting events.
  • Company van and a full set of tools provided.
  • Company laptop, tablet and phone provided.
  • Fuel card and hardware supplier card provided.
  • Fully expensed fuel and parking.
  • Uniform provided.